Page 1 of 1
50/50 chance of hanging on iMac G5 Leopard
PostPosted: Sat Oct 25, 2008 2:46 am
by milktooth
Importing to PS CS3... SilverFast will scan the image but, seemingly having completed its task, the program will hang.
Is there a fix for this?
Re: 50/50 chance of hanging on iMac G5 Leopard
PostPosted: Mon Oct 27, 2008 9:41 am
by LSI_Luebker
Dear milktooth,
please note that our forum is not for general support .
This problem shpuld be fixed by using the latest version of SilverFast and deleting the prefs.
best regards,
Thomas Lübker,
LaserSoft Imaging
Re: 50/50 chance of hanging on iMac G5 Leopard
PostPosted: Mon Oct 27, 2008 2:06 pm
by milktooth
I am using the latest version of the software and, despite deleting the preferences several times, the problem persists.
Where should I raise this issue? Should I contact Lasersoft directly?
Re: 50/50 chance of hanging on iMac G5 Leopard
PostPosted: Tue Oct 28, 2008 10:20 am
by LSI_Luebker
please use our support assistant to open a request with our Support Team.
Only here we can deal with personal technical support issues effectively.
best regards,
Thomas Lübker
LaserSoft Imaging