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Transfer registration of ownership

Posted: Mon Jun 02, 2008 6:26 pm
by Mike Sellers
Can someone tell me if it is possible to transfer ownership registration if I sell my copy of SF?

Posted: Tue Jun 03, 2008 1:15 am
by degrub
THe response i have gotten in the past is YES. You will need to let SF know who the new owner is so the registration can be corrected.

Posted: Wed Jun 04, 2008 3:53 pm
by Administrator
Please use our support assistent to give us the details for transfer.

http://www.silverfast.com/problemreport/en.html

Re: Transfer registration of ownership

Posted: Sat Nov 29, 2008 3:45 am
by Mr. Gale
Ipurchased a copy of Silverfast that was previously registered and I would like to have it changed to my name. I've looked everywhere on the site for a link to email support but every link I try takes me to the faq page. How do I contact customer support?
Gale

Re: Transfer registration of ownership

Posted: Mon Dec 01, 2008 10:31 am
by LSI_Morales
Dear Mr Gale,

The only way to reach the support form is through the use of the support assistant, after you have gone through a few questions you will find the support form which you have to fill out, it will then be processed by our support staff.

Thanks for your interest and cooperation

Re: Transfer registration of ownership

Posted: Mon Apr 26, 2010 11:28 pm
by MinoltaSF6
I am getting a new scanner and want to use the crossgrade option to purchase AI Studio for the new scanner. Will I be able to include my current Silverfast Ai Studio in the sale of my old scanner, and transfer that to the new owner?

Thank you

Re: Transfer registration of ownership

Posted: Tue Apr 27, 2010 11:00 am
by LSI_Bruhn
It is always possible to transfer the license, easiest would be send the email to our support team through the website form.