Transfer registration of ownership

General topics about SilverFast

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Mike Sellers
Visitor
Posts: 1
Joined: Mon Jun 02, 2008 6:23 pm

Transfer registration of ownership

Postby Mike Sellers » Mon Jun 02, 2008 6:26 pm

Can someone tell me if it is possible to transfer ownership registration if I sell my copy of SF?

degrub
SilverFast Master
SilverFast Master
Posts: 597
Joined: Fri Dec 21, 2001 1:00 am
Location: Texas

Postby degrub » Tue Jun 03, 2008 1:15 am

THe response i have gotten in the past is YES. You will need to let SF know who the new owner is so the registration can be corrected.

Administrator
LSI Staff
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Posts: 64
Joined: Tue Jun 12, 2001 1:00 am
Contact:

Postby Administrator » Wed Jun 04, 2008 3:53 pm

Please use our support assistent to give us the details for transfer.

http://www.silverfast.com/problemreport/en.html

Mr. Gale
Visitor
Posts: 1
Joined: Sat Nov 29, 2008 3:35 am

Re: Transfer registration of ownership

Postby Mr. Gale » Sat Nov 29, 2008 3:45 am

Ipurchased a copy of Silverfast that was previously registered and I would like to have it changed to my name. I've looked everywhere on the site for a link to email support but every link I try takes me to the faq page. How do I contact customer support?
Gale

LSI_Morales
SilverFast Master
SilverFast Master
Posts: 1430
Joined: Mon Oct 22, 2007 9:33 am

Re: Transfer registration of ownership

Postby LSI_Morales » Mon Dec 01, 2008 10:31 am

Dear Mr Gale,

The only way to reach the support form is through the use of the support assistant, after you have gone through a few questions you will find the support form which you have to fill out, it will then be processed by our support staff.

Thanks for your interest and cooperation
Alejandro Morales

LaserSoft Imaging
Media manager, Software testing

MinoltaSF6
SilverFast Beginner
Posts: 11
Joined: Fri Dec 31, 2004 9:19 pm
Location: USA

Re: Transfer registration of ownership

Postby MinoltaSF6 » Mon Apr 26, 2010 11:28 pm

I am getting a new scanner and want to use the crossgrade option to purchase AI Studio for the new scanner. Will I be able to include my current Silverfast Ai Studio in the sale of my old scanner, and transfer that to the new owner?

Thank you

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LSI_Bruhn
SilverFast Expert
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Posts: 266
Joined: Wed Oct 29, 2003 7:29 pm
Location: Kiel
Contact:

Re: Transfer registration of ownership

Postby LSI_Bruhn » Tue Apr 27, 2010 11:00 am

It is always possible to transfer the license, easiest would be send the email to our support team through the website form.
Sascha Bruhn

LaserSoft Imaging AG
Luisenweg 6-8
24105 Kiel


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