LaserSoft Imaging

When I purchased 5.5 I ordered a manual which turned out to be for version 4.0 - I have sent email asking how to exchange it for a new one, however no one has responded to these requests.

I also sent 5 other emails with several other questions on 12-30-01 and none have been answered. Is this normal for Silverfast? Do they simply ignore you, hoping you will go away?

Thx, Ralf

Dear Ralf,

I have to apologize for the old manual. This must have been an unintentional mix-up. We have a new manual and I will make sure, that you will get the new manual right away. I will also have my staff check for your emails!

Best regards

Karl-Heinz Zahorsky