NO Multi-Exposure with Reflecta DigitDia 4000

[Toronto]

Dear all,

I am trying to get help for almost 2 weeks now. I tried to get help in another topic I posted before, but no answer. I also contacted the support dircetly, but still no answer.
So I try it again:

I am using Silverfast 6 Ai Studio, newset downloadable version, but there is still no multi-exposure function/button coming up, although this functionlaity is supposed to work with my DigitDia 4000 now.

How can I activate this feature?
Thnaks for your help
Thorsten

[LSI_Sperling]

dear Toronto

Multiexposure is available with SilverFast SEPlus and SilverFast Ai Studio version, but only you chose the Scan-Type: 48bit HDR color or 48bit color ( and only with transparency mode )

With the SilverFast version 6.5.0r4 the MultiExposure has an own button at the vertical button bar.

In the case the button is not seen, please delete once the LaserSoft Imaging folder.


On a typical Windows XP installation, the " LaserSoft Imaging " folder is to be found at: C: \ Documents and Settings \ (your username) \ Application Data \ LaserSoft Imaging

On a typical Mac OS X installation, the " LaserSoft Imaging " folder is to be found at:
/ User / (your username) / Library / Preferences / LaserSoft Imaging

If the MultiExposure button is still not seen, please check, if the version is serialized with the correct serial number. For this please launch SilverFast and click at the "i" button >> credits >> upgrate >> and check the serial number.

If there is any problem left please use our online support:

https://www.silverfast.com/show/support/en.html

kind regards

Christoph