LaserSoft Imaging

Hello,

I have a service request in and a post on Canon Flatbed scanners. I have downloaded the 6.50r4 upgrade but there is no Multiexposure nor do the two new Negafix profiles show in the Negafix profile list. Would you please let me know the status of my support request.

Best regards,
Davidl

dear davidl3541,

Multiexposure is available with SilverFast SEPlus and SilverFast Ai Studio version, but only you chose the Scan-Type: 48bit HDR color or 48bit color ( and only with transparency mode )

With the SilverFast version 6.5.0r4 the MultiExposure has an own button at the vertical button bar.

In the case the button is not seen, please delete once the LaserSoft Imaging folder.


On a typical Windows XP installation, the " LaserSoft Imaging " folder is to be found at: C: \ Documents and Settings \ (your username) \ Application Data \ LaserSoft Imaging

On a typical Mac OS X installation, the " LaserSoft Imaging " folder is to be found at:
/ User / (your username) / Library / Preferences / LaserSoft Imaging

If the MultiExposure button is still not seen, please check, if the version is serialized with the correct serial number. For this please launch SilverFast and click at the "i" button >> credits >> upgrate >> and check the serial number.

If there is any problem left please use our online support:

https://www.silverfast.com/show/support/en.html

kind regards,

Christoph