NO RESPONSE FROM SUPPORT
PostPosted: Wed Oct 04, 2006 1:14 am
Hi,
For two weeks now I have been unable to upgrade or get any updates for Silverfast SE for an Epson V700.
I have posted numerous emails in this forum as well as to Silverfast support.
Two weeks ago I emailed Silverfast support, regarding a problem I have with completing registration. I received Ticket 2006092504870.
It seems I accidentaly entered the wrong email (Kjonas1975@msn.com.au instead of Kjonas1975@msn.com).
A week later I got a response from Silverfast stating the email for the registration has been updated. Unfortunately that is not so, and I still can't complete registration.
I emailed support notifying them that the email is still incorrect, however I still haven't had any response. However if for any reason there is a problem sending me an email to Kjonas1975@msn.com, here is another email Krisztian_Jonas@Yahoo.com.au
This is the worst support I have have ever experienced.
Krisztian Jonas
For two weeks now I have been unable to upgrade or get any updates for Silverfast SE for an Epson V700.
I have posted numerous emails in this forum as well as to Silverfast support.
Two weeks ago I emailed Silverfast support, regarding a problem I have with completing registration. I received Ticket 2006092504870.
It seems I accidentaly entered the wrong email (Kjonas1975@msn.com.au instead of Kjonas1975@msn.com).
A week later I got a response from Silverfast stating the email for the registration has been updated. Unfortunately that is not so, and I still can't complete registration.
I emailed support notifying them that the email is still incorrect, however I still haven't had any response. However if for any reason there is a problem sending me an email to Kjonas1975@msn.com, here is another email Krisztian_Jonas@Yahoo.com.au
This is the worst support I have have ever experienced.
Krisztian Jonas