LaserSoft Imaging

I bought the electronic download of silverfast AI Studio and using the latest update.

I later bought DC pro studio in the boxed set along with the full manual and the Official guide. My boxed set came with a small starter manual as well.

All of these manuals tell me I can use the IT8 card that came in my boxed set to calibrate my scanner. However I do not have the Icon to access it.

I see on these forums that this question has come up repeatedly going back a couple of yrs.

Every one of the manuals I received tell me I can do this, yet apparently I cannot. This has been going on for a few yrs apparently.
So can I get this icon activated or what? Is it still another price tag involved?
If so, shouldn't this be made clear in the manuals or just take that part about calibration out of them.

Harry,

I'm not sure if there is a cost involved, but you will need to contact LaserSoft for either a version of the software that includes this function or a serial number that unlocks the function.

I'd say to complete a sales request form at the following link. Be sure to describe (in fact copy and past what you wrote here) the issue.

Sales link:
http://www.silverfast.com/problemreport ... esQuestion

RAG wrote:Harry,

I'm not sure if there is a cost involved, but you will need to contact LaserSoft for either a version of the software that includes this function or a serial number that unlocks the function.

I'd say to complete a sales request form at the following link. Be sure to describe (in fact copy and past what you wrote here) the issue.

Sales link:
http://www.silverfast.com/problemreport ... esQuestion

Done