LaserSoft Imaging

Using AI .. 2rd (latest) I notice while working on a prescan. I may have setup things so that inside my marquee things are coming along nicely.

I've tweaked white point and maybe made a few more adjustments. The prescan already had a pretty good take so not much was needed.

Now I decide to zoom into the fixed area using CTRL drag to get a bigger look. BANG... the color goes nearly black or at least dark enough to have nearly obscured the entire thing.

Ctrl-z does nothing to fix this. Resizing down doesn't either. It seems that only a new prescan will really get rid of this heavily darkened mess.

What's going on here? What causes this blackout...How can I avoid this?

Are you using high resolution prescan ?

Greets, Harry. I think you're referring to the dark high resolution prescan issue that I reported a few weeks ago here: http://www.silverfast.com/forum/viewtopic.php?t=3793.

Unfortunately this is a bug in the latest release of Silverfast and there is nothing we can do about it except wait for a fix from Lasersoft or roll back to a previous version.

Degrub:
Are you using high resolution prescan ?

Helpful Corn wrote:Greets, Harry. I think you're referring to the dark high resolution prescan issue that I reported a few weeks ago here: http://www.silverfast.com/forum/viewtopic.php?t=3793.

Unfortunately this is a bug in the latest release of Silverfast and there is nothing we can do about it except wait for a fix from Lasersoft or roll back to a previous version.

Yup I'am and thanks for answer, so is a rollback possible. Is the previous release still available?

Only if LS posts it.

What scanner are you using ?