LaserSoft Imaging

Hi! I have truobles with my new scanner, OpticFilm 7200: my pc can't find it, even if the installation is succesfull. The error messages are: "Registries not found", "It doesnt' exist any scanner", etc
I always look at the scanner is on and properly linked to my pc.
I really don't konw what can I do....Please, give me a help!

Dear nickiname

first of all, I suggest you want to follow the FAQ hints:
http://www.silverfast.com/faq/1002/en.html#plustek7200

If this does not solve your problem, please don't hesitate to contact support: http://www.silverfast.com/problemreport/en.html
How to help support staff to help you: http://www.silverfast.com/faq/1058/en.html

Please note that the purpose of the imaging forum is not to provide personal support. It is intended to serve as a platform for imaging professionals for exchange of experience and communicating ideas [ viewtopic.php?p=9763&highlight=9763 ].
Therefore LSI staff will only provide limited support in the forum.
Thank you in anticipation of your kind co-operation.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -