Tools not working when scanning negatives.

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thom@s.olsen.as
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Tools not working when scanning negatives.

Postby thom@s.olsen.as » Tue Jul 05, 2005 3:51 pm

Scanner: Epson Perfection 4180 Photo
OS: Windows XP
Software: SilverFast Ai
Scanning mode: 48->24 bit colour.

Problem:
When I am scanning negatives (with NegaFix 2.0) the settings/adjustments are not made to the scanned file.
The preview in SilverFast Ai is being changed but when I open the file after the scanning it looks like the preview did before I changed the exposure, curves and levels...etc

I have gone through the tutorials for setting up the right ICC-profiles.
I have tried to re-install both SilverFast Ai and Adobe gamma.
And I have updated the Softwares latest version.

Anybody know of this problem...?
And better; anybody know how to solve it?
---------------------------

www.ThomasOlsen.com

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LSI_Noack
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Joined: Wed Oct 22, 2003 1:30 pm
Location: Kiel, Germany
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Postby LSI_Noack » Thu Jul 07, 2005 7:57 am

Dear thom@s.olsen.as

I suggest you want to download and install the latest update release of your version of SilverFast from our website. You might experience that this already does solve your problem.

If not, please don't hesitate to contact support: https://www.silverfast.com/problemreport/en.html
How to help support staff to help you: https://www.silverfast.com/faq/1058/en.html

Please note that the purpose of the imaging forum is not to provide personal support. It is intended to serve as a platform for imaging professionals for exchange of experience and communicating ideas [ viewtopic.php?p=9763&highlight=9763 ].
Therefore LSI staff will only provide limited support in the forum.
Thank you in anticipation of your kind co-operation.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -


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