ai 6 problem w/ Tiger, Photoshop CS2

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dukejupiter
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Joined: Mon Jun 27, 2005 7:52 pm
Location: Rochester, NY
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ai 6 problem w/ Tiger, Photoshop CS2

Postby dukejupiter » Mon Jun 27, 2005 8:15 pm

I recently upgraded to Tiger (Mac OSX 4.1). Prior to upgrading, I was able to scan by importing into Photoshop CS2 just fine. I uninstalled Silverfast (app and all preferences), downloaded the latest driver (6.4.2r1) and installed. When it tries to lauch Ai (from photoshop import) I get an error message "There was no scanner found!" - etc. I can launch the SF Launcher and it finds the scanner just fine.

HELP!!

PS I forgot to mention that this is all on my external firewire hard drive. I want to test Tiger here before upgrading to it on my eMac.

IT'S WORKING! I uninstalled everything, downloaded SFE-6.4.1r9a(Epson).sit for my Epson 1240U scanner. Installed and it's working!!!
THANKS.
Last edited by dukejupiter on Thu Jun 30, 2005 12:25 am, edited 1 time in total.

LSI_Leschke
LSI Staff
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Posts: 132
Joined: Thu Aug 02, 2001 1:00 am

Postby LSI_Leschke » Wed Jun 29, 2005 8:46 pm

I think I replied to your support request yesterday (uninstall SF, then only run the installer for the latest version). In case I'm confusing you with a different customer, please let me know at

https://www.silverfast.com/problemreport ... stallation

and I'll send you uninstall instructions.


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