SilverFast 6.0.2.r39 on a OS 10.3 ??? PLS asstist

[Zarras]

Dear sirs,
We use a G5 with OS 10.3 an a Umax Powerlook 1120 firewire scanner,
when we try to install SilverFast 6.0.2 we got a error message "error creating fodler 1008:9,-61", the S.F. software works fine on a 10 OS, but after the upgrade to 10.3 it was impossible to install it again...
So, we thought that we might need to update our S.f. to a newer version.
Before downloading the software from your site, we registered our product number as you requested, and waited for your email which it supposed to have a password for the installation. The mail arrived but....there was no password in it, only a few support links to your site!!!

I'm really looking forward for an answer.
IOANNIS "Zarras" XYPOLITOS
"Kafkas OE" Publications
Athens / Greece

[LSI_Leschke]

You can directly proceed to our download area and download the latest Silverfast 6 release. Validation is currently done via your serial number, not passwords. Sorry for the confusion !

[Zarras]

Thank you for the answer, but...
I log in as an admin, i run the installer,
as username i use : admin and as a password my product serial (as you told me)... but i get a "wrong username or password" message....

we are a publishing house and as you understand we need to fix that asap.

Thank you
Ioannis Xypolitos

[LSI_Leschke]

The installer asks for the username and password of the administrator account on your computer. The download area on our website requires your serial number.

[Zarras]

You just make my day
THANX A LOT

You've got great support team