help needed

[8462]

System: Mac G4, 450 mhz, 1.5 gigs ram, OSX.2.8,
Scanner and software: Howtek 4500, Silverfast V6

All scans are coming out dark. I am missing a setting somewere or I am having a hardware/software problem. I would be thankful for any help or suggestions offered. I have tried all ways that I can think of. I have been to Ian Lyons site many times. Great site, I only wish I could find my troubles there. Before Silverfast I ran Trident 4. Very simple in its operation. I have always with Trident made a profile and applied in Photoshop. Trying many ways with Silverfast I have not been able to get close to the results with Trident.

[LSI_Noack]

Dear 8462

please download and install the latest update for your version of SilverFast from our website.
You might experience that this already does solve your problem.

If you need to update a SilverFast Ai version, please do register with us at our website (cf. Support -> Registration):
https://www.silverfast.com/reg/en.html
After registering you will swiftly receive an automatically generated e-mail with the access data you will need for downloading the update.

However, if the problem persists, please don't hesitate to contact LaserSoft Imaging support staff: https://www.silverfast.com/problemreport/en.html
I would appreciate if you could paste a fresh copy of the SF_Logfile in the problem report.
Thanks in advance for your co-operation.