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SilverFast 6.2.1r3a crashes on preview

PostPosted: Sat May 22, 2004 3:35 pm
by daniel1210
I'm getting a crash as soon as I try to make a preview with my Nikon Coolscan 4000 ED... I have the latest software and I tried both the photoshop plug and the stand-alone app.

What to do?

PostPosted: Mon May 24, 2004 8:42 am
by LSI_Noack
Dear Daniel

it may be that some files from your previous installation are causing this.
Please delete the prefs folder and try again.

You will find the prefs folder on a Mac OSX PC:
/Users/(your username)/Library/Preferences/LaserSoft Imaging/

on a Windows PC:
/Documents and Settings/(your username)/Application Data/LaserSoft Imaging/