Silverfast AI with new scanner
PostPosted: Wed May 07, 2003 4:16 pm
by slbertrand
In February, I bought the AI update version 6 for my Kodak scanner. Today, I received my new scanner, an Epson 3200. The Kodak is being sold on Ebay. I received the Silverfast SE version with the Epson. Having just paid $65 for the AI upgrade, I hate to not be able to use the AI version with the new scanner. Is this the case?
Thanks,
Sherie
PostPosted: Thu May 08, 2003 8:43 am
by LSI_Support
unfortunately this is the case, SilverFast is tailored to the hardware it is using. You should sell that SilverFast Kodak copy on ebay, too.
Nevertheless, I recommend to contact
sales@silverfast.de and try to get a fair
upgrade offer from them, explaining your situation.
PostPosted: Sun May 18, 2003 10:24 am
by theo
Hi,
I done so in two similar cases, but there were none such thing as a fair
upgrade offer just a standard offer.
I do not expect to get SW for free, but if I already have now the third
version purcase for a new scanner I'm not willing to pay for new
HW the full price again (- multiversion rebate).
I think it would be fair to value the AI versions for an upgrade. But as
I said I did only get standard offers...