can't choose negative scaning/functions locked to basic
PostPosted: Sat Aug 29, 2015 1:17 pm
by dpn
When i start silverfast, teh scanning option are locked to positive and i cannot select negative mode or any other options as type of film etc...
Does someone know why?
Re: can't choose negative scaning/functions locked to basic
PostPosted: Tue Sep 01, 2015 11:24 am
by LSI_Ketelhohn
Dear customer,
If you can not switch to transparency the most common reason is that the scanner has lost the connection to it's transparency unit.
Please shut down SilverFast and the scanner.
Then check the cable connecting the transparency unit in the lid to the scanner's chassis.
Disconnect and reconnect the cable.
Then start the scanner and SilverFast again.
The transparency mode should be back.
Kind regards,
Arne Ketelhohn.