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Where do we find IT8 calibration download on the SF website?

PostPosted: Wed Sep 18, 2002 5:21 pm
by Thade
LS,

although there is pricing information (EU199) for a download of IT8 as an add-in, I cannot locate the file for downloading. The standard purchasing forms appear to allow only a purchase of IT8 with SFai6.

I must say, that had it been clear that it was not part of the package, I would have purchased it when I paid for the upgrade to SFai6. The price for SFai6 with a simultaneous download of IT8, is buried somewhere in your website at a significantly lower amount. I feel unfairly treated now, having purchased SFai6 only a few days ago.

I think you could really do a lot to make your pricing policies more transparent to the unitiated. Judging by the number of heated debates in this forum, and the defensive reactions, I feel I am not alone.

PostPosted: Thu Sep 19, 2002 8:15 am
by LSI_Support
Dear Thade,
you cannot download IT8 as a file. IT8 is a function in SilverFast, which can be activated through a key (number). You would buy a "key" from LSI. Please contact sales@silverfast.de for clarification.