LaserSoft Imaging

What happened to truth in advertising? If you do not have support for the Polaroid SprintScan 120 yet in 6.0 for FireWire - THEN LET PEOPLE KNOW **BEFORE** they give you money for something that won't work. I did, in fact, check before upgrading and everything I saw indicated this was working.

Now that I have forked over $65.00 for a totally useless upgrade; why is this now broken when it worked fine in previous versions under 9.2.2? When will you correct this problem? Is there any workarounds until this is addressed?

What would be really helpful is a matrix that shows all the various combinations of Mac OS, Adobe PhotoShop Versions and SilverFast Versions.

What MAC OS are you using ?

Did you try the demo of v6 with that OS ?

What is the actual problem (like: is the scanner not recognized or is there an error in scanning) ?

Eric.

It's true. I can confirm that SilverFast 6 will not work with Firewire under either Mac OS 9.2.2 or OS X 10.1. I emailed Lasersoft and they confirmed this and said that it is a known issue and that they are working on it. SilverFast 5.5 works perfect with Firwire under OS 9.2.2. Strange that their is an issue with OS 9.2.2.

It's been 2 months. Has the problem been fixed yet or not?

Mac OS 9.2.2, PS7, Polaroid SS120 on Firewire.

You are right, it?s two month ago that I replied on your question without any answer until now .

Please try the newest demo and in case of any problem, please contact the support at [url]support@silverfast.de[/url].

Eric.

Dear Kent,

The bug was fixed in version 6.0.1r25(MacOS9) . Udates are already available. Demos will be available during the day.

One can check this at:

http://www.silverfast.com/show/history/en.html

Regards,

Thomas

Yes, the latest version resolves the problem.