Silverfast SE 6, OS X 10.2.8, and Umax Atsra 6400 and PS 7

flatbed scanners for Umax

wetsun
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Posts: 3
Joined: Sun Dec 07, 2003 12:57 am

Silverfast SE 6, OS X 10.2.8, and Umax Atsra 6400 and PS 7

Postby wetsun » Sun Dec 07, 2003 1:06 am

When I try to Import in PS 7, Silverfast says that it cannot find a scanner(the Apple Profiler recognizes the scanner!) What's the deal?

Any help would be appreciated.

Thanks

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LSI_Rossee
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Postby LSI_Rossee » Mon Dec 08, 2003 10:14 am

Dear wetsun.

Please make sure you have the latest version installed. There are some major changes regarding OSX included. Try the comfortable WEBupdate feture. <a href="/img/forum/webupdate_400.jpg" target=_blank>Screenshot</a>

Kind regards.

wetsun
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Posts: 3
Joined: Sun Dec 07, 2003 12:57 am

Postby wetsun » Mon Dec 08, 2003 11:02 pm

Thanks for the reply. But, I am a bit confused, as I cannot get to the Webupdate function. When I select the Silverfast plugin, a brief splash screen comes up and then I am promptly informed that I do not have a scanner installed. What other options do I have?

wetsun
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Posts: 3
Joined: Sun Dec 07, 2003 12:57 am

Postby wetsun » Mon Dec 08, 2003 11:20 pm

Update:I found the recent update to Silverfast SE on your website. All is well. Thanks for nothing!





Just kidding! I appreciate the timely response. You really don't get that kind of support nowadays...


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