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by LSI_Flyvbjerg
Tue Feb 26, 2002 9:06 am
Forum: New features wishlist
Topic: Need to minimize SilverFast
Replies: 1
Views: 1289

Dear User.

Thanks for the tip. We will think about implementing this feature in future releases.

We are always grateful for getting productive ideas from our users.

Eric.
by LSI_Flyvbjerg
Mon Feb 25, 2002 5:11 pm
Forum: BenQ (Acer)
Topic: Problem with focus and other...
Replies: 9
Views: 9701

Dear Sebastian. The ScanWit2740 is shipped with the SCSI adapter AEC-6710D from ACARD. We found that there is a problem with this adapter and Win2K. If you use this SCSI adapter you may want to download a driver update from ACARD?s homepage at "http://www.acard.com/eng/". On this page, select the up...
by LSI_Flyvbjerg
Thu Feb 14, 2002 4:30 pm
Forum: Epson
Topic: Epson GT5000
Replies: 1
Views: 2299

Dear Christopher. As the GT5000 is a SCSI scanner, it should not be any problem to get this scanner to work under Win2K and WinXP. Please note, that SilverFast installes the ASPI library on these platforms, which is necesarry for SCSI scanners. You can download a demo version from our website. Best ...
by LSI_Flyvbjerg
Thu Feb 14, 2002 4:19 pm
Forum: UMAX
Topic: Astra 2000U not supported
Replies: 2
Views: 3469

Correct, the Astra 2000U is not supported by SilverFast and we are currently not planing to support this scanner in the future (but this can change;)

Eric
by LSI_Flyvbjerg
Thu Feb 14, 2002 4:06 pm
Forum: Microtek
Topic: Multiple Smapling and Artixscna 4000T?
Replies: 7
Views: 4516

Dear Morten.

We, at LaserSoft Imaging, are working very hard on a dust and scratch removal function. We schedule the first version to be available at the CEBIT this year.

Eric
by LSI_Flyvbjerg
Thu Feb 07, 2002 10:16 am
Forum: Polaroid
Topic: Strange stripes
Replies: 8
Views: 4284

The bahviour of SilverFast (moving forward and backward in small steps) can be normal, if you use the highest resolution (4000 dpi) and if you are scanning negatives. For negatives, SilverFast scans 16-bit raw data, where Polaroid Insight possibly only scans 8-bit. SilverFast then scan more data tha...
by LSI_Flyvbjerg
Wed Feb 06, 2002 8:57 am
Forum: Polaroid
Topic: Silverfast weird behavior
Replies: 1
Views: 1786

The moving forward and backward of the scanner could be normal, if you use high resolutions, like the optical 4000 dpi. In this case, SilverFast simply cannot process the scan data fast enough and the scanner goes into start/stop mode. Strange is, that the entire frame is scanned 4-5 times and that ...
by LSI_Flyvbjerg
Mon Feb 04, 2002 3:43 pm
Forum: Polaroid
Topic: Windows XP Home Version
Replies: 6
Views: 6041

Did SilverFast work correctly under Win98?
Did you install SilverFast on WinXP using the SilverFast installer? The installer also installs the ASPI library, which is needed by SilverFast and which is not part of the XP system.
by LSI_Flyvbjerg
Mon Feb 04, 2002 3:35 pm
Forum: Epson
Topic: Installed 2nd Scanner, Now SF won't load
Replies: 1
Views: 1974

Here are some questions, which may help tracking down the problem. 1. Have you installed other software or hardware since SilverFast found your Epson scanner last time? 2. Have you installed service pack 2 for Win2K? 3. Can SilverFast (Epson) find your Epson scanner, if you remove the SilverFast (Ni...

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