Search found 669 matches

by LSI_Flyvbjerg
Tue Apr 05, 2005 6:57 am
Forum: Epson
Topic: Operation of Silverfast with Photoshop CS
Replies: 2
Views: 1802

Dear shileyd.

I guess you are working in "Normal (File)" mode.
To open the scanned image in PhotoShop directly please go to the "General" panel of SilverFast and select "Normal" as the "Process Mode".

Best regards
Eric Flyvbjerg
by LSI_Flyvbjerg
Wed Mar 30, 2005 7:19 am
Forum: About SilverFast
Topic: Downloading new version:
Replies: 4
Views: 1604

Is your SilverFast Ai version serialized? If you didn?t serialize, you should see watermarks in the scanned images. If you did serialize, here is the way to find the serial number: - Open SilverFast - Click on the "info" icon (this is the top most icon on the left side of the preview with the letter...
by LSI_Flyvbjerg
Tue Mar 29, 2005 7:16 am
Forum: About SilverFast
Topic: Downloading new version:
Replies: 4
Views: 1604

Dear Ted. SilverFast SE and SilverFast Ai do use different serial numbers. You should have received an Ai serial number with your online upgrade. If you have serialized your Ai version, you can see that serial number in the credits dialog (click the "i"-info button in the preview to open the info di...
by LSI_Flyvbjerg
Thu Mar 10, 2005 7:58 am
Forum: Epson
Topic: cannot download 6.4.1r3 for Epson
Replies: 4
Views: 1845

Dear tcphoto.

What type of plugin do you try to download?
What type of error message do you receive?

Best regards.
Eric Flyvbjerg
by LSI_Flyvbjerg
Mon Mar 07, 2005 8:27 am
Forum: Minolta
Topic: Multiple scanning feature in SilverFast SE
Replies: 3
Views: 3801

Dear fedchenko.

Sorry, but multisampling is diasbled in SE versions.

Best regards
Eric Flyvbjerg
by LSI_Flyvbjerg
Thu Feb 17, 2005 8:08 am
Forum: About this web site
Topic: Can't register software - email address not accepted!
Replies: 3
Views: 4281

Dear plexus.

I have forwarded the problem to our web team.


Best regards
Eric Flyvbjerg
by LSI_Flyvbjerg
Wed Feb 16, 2005 7:56 am
Forum: New features wishlist
Topic: cancel while scanning preview
Replies: 1
Views: 1417

Dear stoprev.

You cannot stop the prescan during preparation phase, but as soon as data is transfered from the scanner to SilverFast, you can cancel the prescan by clicking on the "Cancel" button in the main dialog.

Notice: The "Quit" button turns into "Cancel" during prescan.

Eric Flyvbjerg
by LSI_Flyvbjerg
Tue Feb 15, 2005 7:52 am
Forum: Imaging in general
Topic: Can I control channel used for 16-bit greyscale?
Replies: 2
Views: 1419

Dear David. Try the following: - Open the options dialog - select the special panel - from the color filter popup, select blue. Some scanners to support the scanning of single colors. In this case the reduced amount of data would increase scanning speed. Other scanners do not support this features. ...
by LSI_Flyvbjerg
Fri Feb 11, 2005 7:58 am
Forum: Nikon
Topic: Coolscan 8000 Error Message - Cannot Focus
Replies: 1
Views: 1304

Dear paperclip.

Please contact the support team at: http://www.silverfast.com/problemreport.

Best regards
Eric Flyvbjerg
by LSI_Flyvbjerg
Fri Feb 11, 2005 7:55 am
Forum: OSX - PANTHER Problems
Topic: SilverFast and 10.3.8
Replies: 1
Views: 4096

Dear cybrbeth.

Please contact the support team at: http://www.silverfast.com/problemreport.

Best regards
Eric Flyvbjerg
by LSI_Flyvbjerg
Fri Feb 04, 2005 7:29 am
Forum: All other problems
Topic: Can't scan in Lab
Replies: 1
Views: 1328

Dear Snakehead. SilverFast SE doesn?t support scanning in LAB color space. That?s why you don?t get the popup over the scan button. I talked with our documentation team yesterday and the responsible person told me that there is no such section in the current documentation for SE. Are you sure that y...
by LSI_Flyvbjerg
Thu Feb 03, 2005 7:39 am
Forum: About SilverFast
Topic: SilverFast AI and Windows XP vs Mac OS X
Replies: 1
Views: 1229

Dear cdeppe.

There shouldn?t be any difference in the functionality and qualtity of SilverFast on the two platforms.

BTW. If you purchase SilverFast you can download SilverFast for both platforms and in 6 languages.

Best regards
Eric Flyvbjerg
by LSI_Flyvbjerg
Wed Feb 02, 2005 8:00 am
Forum: About this web site
Topic: Trying to upgrade to SE 6
Replies: 2
Views: 4011

Dear Robert.

I have informed our Web master.


Best regards
Eric Flyvbjerg
by LSI_Flyvbjerg
Mon Jan 31, 2005 7:57 am
Forum: All other problems
Topic: Can't open 16 Bit Grayscale in PS3 after scanning with AI
Replies: 2
Views: 1398

Dear Paul. I think you have selected JPeg as the output file type. However, there aren?t many applications who can open 16-bit JPeg files. If you need 16-bit on output, you should select Tiff as the output file type. You need either to rescan your pictures into Tiff files or to convert them. SilverF...
by LSI_Flyvbjerg
Tue Jan 25, 2005 10:30 am
Forum: Tips & Tricks
Topic: SRD and switching between mask types with SilverFast Ver6 ?
Replies: 3
Views: 3718

Dear John. The changes in the SRD dialog are always saved, when you press the ok button. In case you hit the cancel button, all changes are discarded. However, there is one thing you have to be careful with: SRD settings should be changed as the last action before scanning. After you have set the SR...

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