Search found 266 matches

by LSI_Bruhn
Thu Mar 24, 2005 8:42 am
Forum: About SilverFast
Topic: New Minolta Scanner need Silverfast
Replies: 5
Views: 1690

Dear tdkdesign,

we are currently working on the 5400 II so I shouldn't take too long.

kind regards
by LSI_Bruhn
Tue Mar 22, 2005 2:04 pm
Forum: Microtek
Topic: erroneous lines with Silverfast Ai 6
Replies: 7
Views: 7311

Dear Rex,

you shoud register at our website with your serialnumber :

http://www.silverfast.com/reg/en.html

And download your desired update afterwards.

You can't serialize one of the demo versions.

kind regards
by LSI_Bruhn
Tue Mar 22, 2005 9:23 am
Forum: Microtek
Topic: erroneous lines with Silverfast Ai 6
Replies: 7
Views: 7311

Dear Rex,

did you try the latest version already ? If you didn't deinstall the old one and install the new one only.

kind regards
by LSI_Bruhn
Mon Mar 21, 2005 8:53 am
Forum: Minolta
Topic: 5400 II
Replies: 1
Views: 3904

Dear ssa,

we will present a version of SilverFast for this scanner asap.
For hardware related comments I would recommend the news groups at yahoo.com where.

kind regards
by LSI_Bruhn
Mon Mar 21, 2005 8:47 am
Forum: Epson
Topic: Insufficient documentation for Epson 4870 Silverfast Ai
Replies: 13
Views: 4935

Dear customers,

the ICE function will work as the button is colored (or if possible) there appears a little symbol on it which is for the 1st and 2nd step of ICE.

Our new function coming up iSRD will able to show which scratches will be touched and which won't.

kind regards
by LSI_Bruhn
Fri Mar 18, 2005 1:42 pm
Forum: About SilverFast
Topic: SE Color Management
Replies: 16
Views: 6328

Dear T- jey,

before we go any further could you contact our support here :

http://www.silverfast.com/problemreport/en.html

I would like to have you "SF_logfile" and the "SF_statisticfile" to get closer to your problem.

kind regards
by LSI_Bruhn
Fri Mar 18, 2005 8:58 am
Forum: About SilverFast
Topic: SE Color Management
Replies: 16
Views: 6328

Dear T-Jey,

the profiles mentioned above are related to the models in their name of cause.

There are no generic profiles for all scanners but maybe delivered later. The manufactures do this mostly for the newer models now.

kind regards
by LSI_Bruhn
Thu Mar 17, 2005 2:25 pm
Forum: Epson
Topic: Unable to scan 19.4 x 1.0 cm with 3800 dpi and USM 200
Replies: 5
Views: 1860

Dear Wolfgang,

I would prefer our support or to phone our company.

I think here is just needed a little bit of assistance which will take longer here in the forum I guess.

kind regards
by LSI_Bruhn
Thu Mar 17, 2005 10:27 am
Forum: Epson
Topic: Unable to scan 19.4 x 1.0 cm with 3800 dpi and USM 200
Replies: 5
Views: 1860

Dear Wolfgang,

there is always a solution :wink: but we need to get closer and therefor we need your settings. But your settings shouldn't be presented here in the forum.

Another tip is to read our scanning concept :

http://www.silverfast.com/problemreport/en.html

kind regards
by LSI_Bruhn
Thu Mar 17, 2005 9:03 am
Forum: Epson
Topic: Unable to scan 19.4 x 1.0 cm with 3800 dpi and USM 200
Replies: 5
Views: 1860

Dear Wolfgang,

could you please use our contact form for support for more analysis on this issue.

http://www.silverfast.com/problemreport/en.html

kind regards
by LSI_Bruhn
Wed Mar 16, 2005 4:05 pm
Forum: Imaging in general
Topic: Reflective scans fine, transparencies not so good...
Replies: 7
Views: 2196

Dear Markc,

I would really like to see some pics and if possible the settings of them to get closer to what you are talking about. If you like send them to our support at silverfast.com.

So I can take care of this issue

kind regards
by LSI_Bruhn
Wed Mar 16, 2005 3:44 pm
Forum: OSX - PANTHER Problems
Topic: Scanning software for Samsung LaserMultifunction SCM 4100
Replies: 1
Views: 4664

Dear Carl,

there has been no project planned, yet. - but as we keep a good contact to them it is really possible.

kind regards
by LSI_Bruhn
Wed Mar 16, 2005 3:42 pm
Forum: About SilverFast
Topic:
Replies: 14
Views: 3138

Dear Wolke,

could you check your internet settings firewall etc. that the file transfer is allowed for silverfast.

After you have downloaded the latest version manually, does it still show the same behaviour ?

kind regards
by LSI_Bruhn
Wed Mar 16, 2005 3:39 pm
Forum: Imaging in general
Topic: Reflective scans fine, transparencies not so good...
Replies: 7
Views: 2196

Dear Markc,

thanks for the reply and happy scanning ! :D

kind regards
by LSI_Bruhn
Tue Mar 15, 2005 9:12 am
Forum: UMAX
Topic: Colored "Flecks" in my scan
Replies: 3
Views: 4489

Dear sharpdes,

could you also contact our support here :

http://www.silverfast.com/problemreport/en.html

and send us your SF_Logfile and your SF_Statistic file, please.

kind regards

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