Search found 266 matches

by LSI_Bruhn
Mon Nov 10, 2003 4:54 pm
Forum: About SilverFast
Topic: Installation type for Silverfast Ai update
Replies: 1
Views: 1041

Dear Felix,

if you are using the Launcher and Photoshop as host app. then use the Photoshop Plug-In.

Are you using any other application ?

kind regards
by LSI_Bruhn
Mon Nov 10, 2003 3:17 pm
Forum: Microtek
Topic: Film Scan 3600
Replies: 3
Views: 2195

Adjusting the Film Strip Position This button enables to set a new position of start or end of a film strip, in case the motor.driven transport and not positioned the film correctly. By clicking on to the positioner button, the mouse switches to an arrow. With the base of the mouse the exact beginn...
by LSI_Bruhn
Mon Nov 10, 2003 8:49 am
Forum: About SilverFast
Topic: Panther just won't work.
Replies: 3
Views: 1441

Dear Customer, i am sorry to write this, but this really seems to be a problem. We have a few scanners which have this problem aspecially on the SCSI connnection. We are working on it, and believe me we really do ! From now on to get faster replies write to: support@lasersoft.com So we stay in conta...
by LSI_Bruhn
Sun Nov 09, 2003 10:22 am
Forum: UMAX
Topic: umax astra 2200 (usb) and panther
Replies: 3
Views: 3374

Dear Customer, first of all, we are hardly testing to provide full OSX 10.3 support, so the official updates on the website need a little more time. Maybe it would be worth trying first the demo for the Astra 2200: http://www.silverfast.com/sf-download/337/demo/en.html to check out, if Panther isn't...
by LSI_Bruhn
Fri Nov 07, 2003 5:32 pm
Forum: UMAX
Topic: umax astra 2200 (usb) and panther
Replies: 3
Views: 3374

Dear customer,

the Astra 2200 is just tested on USB and works fine wit the latest AI.
My only tip is after updating from 10.2.8 is to delete Silverfast completely. And make a new install with the latest version.
kind regards
by LSI_Bruhn
Fri Nov 07, 2003 2:03 pm
Forum: About SilverFast
Topic: Panther just won't work.
Replies: 3
Views: 1441

Dear Customer, if you take a closer look at MAC forums such as macfixit or versiontracker, you will find out that most of the problems are caused by the new OSX or hardware itself. For e.g. on G5 even our loved 2930 won't work anylonger, because of the different voltage. If you haven't already tried...
by LSI_Bruhn
Wed Nov 05, 2003 11:23 am
Forum: All other problems
Topic: Dust and Scratch Removal
Replies: 3
Views: 1753

SRD repaired picture into Photoshop

When you are using SRD -> first use the preview to see the recognized defects to remove -> don't forget to set 'save' in settings.

hope that helps.
by LSI_Bruhn
Mon Nov 03, 2003 5:26 pm
Forum: Microtek
Topic: Film Scan 3600
Replies: 3
Views: 2195

Offset for fixing the displacement problem

Dear Grigoriy,

try to use the offset button to fix the displacement of the Pictures on film. It should be the 3rd Symbol over the Quicktime Movie button (counting from the bottom) in the button list shown in the Prescan Window.

Thanks for your input and enjoy using SilverFast.
by LSI_Bruhn
Mon Nov 03, 2003 11:58 am
Forum: Microtek
Topic: Panther Support for Scanmaker 4?
Replies: 3
Views: 3028

Scanmaker 4 - tested !

Dear Ryan, the problem in Panther is not on the scanners side, it depends more on which SCSI Card you are using. For my test the Adaptec 2930 worked out fine on SCSI ID 2 with the latest Adaptec drivers. You should be able to go through your panther update with no problems but maybe you have to clea...
by LSI_Bruhn
Thu Oct 30, 2003 12:25 pm
Forum: All other problems
Topic: Silverfast Launcher
Replies: 1
Views: 1294

Launcher Problems !

Are using any Viruskiller or any other Software running in the background ?

Is this your first installation ? Have you tried to remove your old Installations manually or using the windows console for software ?

Have ever cleaned your registry with a registry tool ?
by LSI_Bruhn
Wed Oct 29, 2003 7:35 pm
Forum: Epson
Topic: batch scanning on epson 2450/9700F
Replies: 1
Views: 1058

batch scanning on epson 2450/9700F

Hello Dylan, this option is only provided by Filmscanners which are able to pull a film stripe. Yours has only the adapter plate to scan step by step using the frames. So it is the only way for you to keep up using your system with frames or buying another Scanner. Hope I got you right. Kind regards...

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