LaserSoft Imaging

Dear Mr. Taylor,

when the option "document feeder" under "process mode" on the register card "general" is available choose it. If it is not available we don't support the ADF unit here.

kind regards

Dear Mr. Valeta,

please register with your serial number, to get your User ID & Password.

kind regards

Dear customer,

please download our latest version first. And if the problem occurs again, please contact our support.

kind regards

Dear Gary,

please try the download again, as it works fine.

What internet connection do you use ?

Please sent any further support question to our supporters (me).

kind regards

Dear christine,

you need admin rights to install Silverfast. Check our updates for the latest version, please.

For further requests go to : http://www.silverfast.com/problemreport/en.html

Dear customer,

for further questions, please write to http://www.silverfast.com/problemreport/en.html .

Your scanner is support in our Version 6 SE & Ai and ready for Panther.

For first impressions you may try the demo version :

http://www.silverfast.com/sf-download/demo/en.html

Dear Doug,

the ICE function is in SE and AI also supported for this scanners.

As it is a hardware function it should not depend on Silverfast, more on the manufacturer.

kind regards

Dear customer,

the scanner is on the way to us and will be implemented with ICE by the next weeks. A specific release date isn't set, yet. Check the website back by the end of this month, please.

kind regards

Dear user,

use the manual download, please.

Go to : http://www.silverfast.com/sf-download/ai6/en.html

choose your scanner - the Problem should be fixed with our latest version !

kind regards

Dear user,

we are looking forward to the Adaptec developers to bring up the Panther drivers soon for this card.

Dear user,

we are looking forward to the Adaptec developers to bring up the Panther drivers soon for this card.

There was a mistake in compiling the "T"est version to the "R"elease Version - but this is the same thing about functionality. And should be fixed now / soon.

kind regards

Dear customers, please keep an Eye on your system first - same problem different setups doesn't mean there is the same solution for both setups. I have read this whole post again and again. Some users seem to have a HP scanner some an Umax - this thread started with the Umax and my post reffered to ...

Dear rkusa, for faster replies and better communication, it would be better to write directly to http://www.silverfast.com/problemreport/en.html?topic=Installation . Sorry, (again) but our latest Launcher should be v2.0.3(on PC) and v2.0.4 (on MAC) and should come with your download. otherwise look ...

Dear rkusa,

i have to appologize for the misleading numbers. Sorry !

Yes you are right, the Belkin adapter has the P/N F5U541.

And please update to the latest Silverfast.

thank you for your input.

kind regards