Search found 266 matches

by LSI_Bruhn
Thu Feb 26, 2004 11:06 am
Forum: OSX - PANTHER Problems
Topic: Umax 2400s with ADF in Panther
Replies: 3
Views: 4314

Dear Mr. Taylor,

when the option "document feeder" under "process mode" on the register card "general" is available choose it. If it is not available we don't support the ADF unit here.

kind regards
by LSI_Bruhn
Thu Feb 26, 2004 9:37 am
Forum: OSX - PANTHER Problems
Topic: Error In Scan Start >> Cannot calibrate scanner
Replies: 11
Views: 8646

Dear Mr. Valeta,

please register with your serial number, to get your User ID & Password.

kind regards
by LSI_Bruhn
Thu Feb 26, 2004 9:33 am
Forum: Minolta
Topic: NegaFix and Job Manager
Replies: 1
Views: 1335

Dear customer,

please download our latest version first. And if the problem occurs again, please contact our support.

kind regards
by LSI_Bruhn
Thu Feb 26, 2004 9:28 am
Forum: Installation Problems
Topic: Upgrade for Epson 4870
Replies: 11
Views: 3824

Dear Gary,

please try the download again, as it works fine.

What internet connection do you use ?

Please sent any further support question to our supporters (me).

kind regards
by LSI_Bruhn
Wed Feb 25, 2004 3:56 pm
Forum: Installation Problems
Topic: Error creating folder
Replies: 1
Views: 1401

Dear christine,

you need admin rights to install Silverfast. Check our updates for the latest version, please.

For further requests go to : http://www.silverfast.com/problemreport/en.html
by LSI_Bruhn
Thu Feb 19, 2004 11:15 am
Forum: OSX - PANTHER Problems
Topic: Installing Silverfast SE Panther help!
Replies: 1
Views: 3790

Dear customer,

for further questions, please write to http://www.silverfast.com/problemreport/en.html .

Your scanner is support in our Version 6 SE & Ai and ready for Panther.

For first impressions you may try the demo version :

http://www.silverfast.com/sf-download/demo/en.html
by LSI_Bruhn
Thu Feb 19, 2004 11:03 am
Forum: About SilverFast
Topic: Silverfast + Epson 4870 + ICE
Replies: 2
Views: 1365

Dear Doug,

the ICE function is in SE and AI also supported for this scanners.

As it is a hardware function it should not depend on Silverfast, more on the manufacturer.

kind regards
by LSI_Bruhn
Thu Feb 12, 2004 10:39 am
Forum: PIE
Topic: Support for PrimeFilm 3650u
Replies: 3
Views: 6290

Dear customer,

the scanner is on the way to us and will be implemented with ICE by the next weeks. A specific release date isn't set, yet. Check the website back by the end of this month, please.

kind regards
by LSI_Bruhn
Tue Feb 10, 2004 10:11 am
Forum: OSX - PANTHER Problems
Topic: Error In Scan Start >> Cannot calibrate scanner
Replies: 11
Views: 8646

Dear user,

use the manual download, please.

Go to : http://www.silverfast.com/sf-download/ai6/en.html

choose your scanner - the Problem should be fixed with our latest version !

kind regards
by LSI_Bruhn
Wed Feb 04, 2004 10:19 am
Forum: OSX - PANTHER Problems
Topic: Adaptec 29160N SCSI driver only works in Jaguar
Replies: 1
Views: 1586

Dear user,

we are looking forward to the Adaptec developers to bring up the Panther drivers soon for this card.
by LSI_Bruhn
Wed Feb 04, 2004 10:18 am
Forum: Minolta
Topic: Adaptec 29160N drivers don't work with Panther/SF6.x
Replies: 2
Views: 7516

Dear user,

we are looking forward to the Adaptec developers to bring up the Panther drivers soon for this card.
by LSI_Bruhn
Thu Jan 08, 2004 3:32 pm
Forum: Epson
Topic: SFE-6.1.0r8
Replies: 1
Views: 1542

There was a mistake in compiling the "T"est version to the "R"elease Version - but this is the same thing about functionality. And should be fixed now / soon.

kind regards
by LSI_Bruhn
Fri Dec 19, 2003 12:34 pm
Forum: OSX - PANTHER Problems
Topic: still no go in panther.
Replies: 28
Views: 35488

Dear customers, please keep an Eye on your system first - same problem different setups doesn't mean there is the same solution for both setups. I have read this whole post again and again. Some users seem to have a HP scanner some an Umax - this thread started with the Umax and my post reffered to ...
by LSI_Bruhn
Tue Dec 16, 2003 11:29 am
Forum: OSX - PANTHER Problems
Topic: still no go in panther.
Replies: 28
Views: 35488

Dear rkusa, for faster replies and better communication, it would be better to write directly to http://www.silverfast.com/problemreport/en.html?topic=Installation . Sorry, (again) but our latest Launcher should be v2.0.3(on PC) and v2.0.4 (on MAC) and should come with your download. otherwise look ...
by LSI_Bruhn
Mon Dec 15, 2003 10:08 am
Forum: OSX - PANTHER Problems
Topic: still no go in panther.
Replies: 28
Views: 35488

Dear rkusa,

i have to appologize for the misleading numbers. Sorry !

Yes you are right, the Belkin adapter has the P/N F5U541.

And please update to the latest Silverfast.

thank you for your input.

kind regards

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