Search found 1432 matches

by LSI_Noack
Thu Feb 28, 2008 9:40 am
Forum: Epson
Topic: Silverfast - PS CS3 - Leopard
Replies: 30
Views: 12596

Dear rwittler thank you for your follow-up :) You seem to be referring to [Ticket2008022203943]. Well, your ticket's still open and waiting for the SF_Logfile that you were asked to sent on the 22nd. Please help us to help you here. Usually problem that can occur at this level would also render the ...
by LSI_Noack
Wed Feb 27, 2008 4:55 pm
Forum: HDR Studio (48bit HDR processing)
Topic: Problem with jepg2000-Quality
Replies: 3
Views: 3121

Dear mtmebstorf

thank you for clarifying the actual trouble you experience. We'll check on that internally...

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -
by LSI_Noack
Wed Feb 27, 2008 4:46 pm
Forum: Installation Problems
Topic: New (FRESH) Install - I Don't Get As Far As The Other Posts
Replies: 6
Views: 2864

Dear Mike what support staff will have informed you about, and seems to have been the case here, is also put down in our FAQ: http://www.silverfast.com/faq/1002/en.html#multiple_scanners So the issue basically boils down to uncooperative drivers and a operating system that cannot rectify such proble...
by LSI_Noack
Wed Feb 27, 2008 3:04 pm
Forum: HDR Studio (48bit HDR processing)
Topic: Problem with jepg2000-Quality
Replies: 3
Views: 3121

Dear mtmebstorf with the "48 bit HDR color" scan mode you produce raw scans. These are intended for further use with SilverFast HDR, so no image optimisation can be down while scanning, and gamma gradation will be left unchanged on defaults settings, thus generating you "darkish"...
by LSI_Noack
Wed Feb 27, 2008 3:01 pm
Forum: Epson
Topic: Silverfast - PS CS3 - Leopard
Replies: 30
Views: 12596

Dear SilverFast Epson users http://www.silverfast.de/show/leopard/en.html shows the current state of Epson support by SilverFast on Leopard. If you suffer a problem despite your scanner being officially supported, please don't hesitate to file a problem problem: http://www.silverfast.com/problemrepo...
by LSI_Noack
Wed Feb 27, 2008 2:51 pm
Forum: Nikon
Topic: FYI: Nikon Scan for MS Vista is available
Replies: 1
Views: 1766

Dear SilverFast Nikon users

http://www.silverfast.de/show/vista/de.html
shows the current state of Nikon support by SilverFast on Vista.

Thank you for your interest in LaserSoft Imaging's software products :)

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -
by LSI_Noack
Wed Feb 27, 2008 2:49 pm
Forum: Nikon
Topic: Nikon Coolscan 9000 / Silverfast AI Studio 6.5. Any issues?
Replies: 4
Views: 2821

Dear hassiman Sascha Steinhoff offers a good comparative tutorial to answer your questions perhaps best in his best selling "Scanning Negatives and Slides: Digitizing Your Photographic Archives". Amazon link to the book: http://tinyurl.com/2ndfyh Best regards Sonny Noack - Manager Technica...
by LSI_Noack
Wed Feb 27, 2008 2:38 pm
Forum: Canon
Topic: Mirrored scan with SilverFast/Canon 8800F (XP)
Replies: 5
Views: 3151

Dear Eprom please check SilverFast's "Densitometer" window (can also be docked to the scan control / main window). This feature rotation and mirroring buttons that work for rotating and/or mirroring the final scan while not changing the preview. On the other hand, the mirroring and rotatio...
by LSI_Noack
Wed Feb 27, 2008 2:34 pm
Forum: All other problems
Topic: Can Silverfast SE produce 16bit colour neg scans.
Replies: 1
Views: 1831

Dear Sammule with SilverFast SE you "only" can produce raw scans with help of the "48 bit HDR color" scan mode. These are intended for further use with SilverFast HDR, so no image optimisation can be down while scanning. To at least apply the gamma gradation value to such scans, ...
by LSI_Noack
Mon Feb 25, 2008 4:59 pm
Forum: All other problems
Topic: scanned image won't disappear
Replies: 1
Views: 1157

Dear Mr Mahon please delete the previews folder (while SF isn't running). On a typical Windows 2000/XP installation: C: \ Documents and Settings \ (your username) \ Application Data \ Lasersoft Imaging \ SilverFast \ If you haven't yet changed the standard setting of the Windows Explorer you won't s...
by LSI_Noack
Mon Feb 25, 2008 4:57 pm
Forum: All other problems
Topic: SF doesn't save RGB profiles when using iSRD
Replies: 4
Views: 1493

Dear users please give some more information: @mmetter => SE, SE Plus, Ai, Ai Studio @mmetter and HUWU => release version number of SF being used => which scanner is employed => what host app do you use (SF_Launcher, or which other software) => please post a screenshot of your CMS settings, if possi...
by LSI_Noack
Mon Feb 25, 2008 4:04 pm
Forum: Imaging in general
Topic: silverfast scanning of kodachrome 35 mm slides
Replies: 2
Views: 2122

Dear alanson the problem with using infrared scan data to generate a grey-scale image to automagically know where the image defects caused by dust, scratches, tiny hairs, etc. are, is that the emulsion on the film surface acts like a mirror for the light at worst, will deflect the IR light rays in a...
by LSI_Noack
Mon Feb 25, 2008 3:57 pm
Forum: Host related problems
Topic: SCSI adapter not found by Silverfast
Replies: 1
Views: 2687

Dear QDFB

please try if deleting the WNASPI32.DLL file from /Program files/SilverFast application and its subfolders. Will this help?

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -
by LSI_Noack
Mon Feb 25, 2008 3:56 pm
Forum: About SilverFast
Topic: Storing settings
Replies: 1
Views: 942

Dear Mr Reiss well, then I need to "complicate" things a bit further: You can adjust the Negafix profiles, thus building your own profiles and save them to the Negafix dialogue. They then will be a new film type option that can be easily selected as they become and element of the other-oth...
by LSI_Noack
Mon Feb 25, 2008 3:24 pm
Forum: About SilverFast
Topic: Transparency film types for scanner profiles
Replies: 2
Views: 1458

Dear CTFlyer the ICC's IT8 calibration standards 7.1 and 7.2 define how input device calibration can be done for the imaging industries. Using a specific film material for that purpose can be perceived as being not necessary. Even if one film material represents colours differently than another, the...

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