LaserSoft Imaging

I just downloaded the Ai version of Silverfast and I get the same problem as the SE version. When I scan the negative, all I see is a negative image on my screen. What's the problem with this software? Is it Windows XP, The Epson 2450 or the Silverfast? And another thing...I do not see an overview b...

I have an Epson 2450 scanner. When I am scanning 35mm negatives, all I see in the preview window is a picture of the negative holder and 4 small negative images about 3/4inch x 1 inch. The Epson Twain driver works very well and I see thumbnails of the pictures as they should be. So why can't I get a...