Search found 589 matches

by LSI_Luebker
Fri Mar 19, 2010 8:59 am
Forum: About SilverFast
Topic: Find Frames sets Auto-Sharpen filter
Replies: 3
Views: 843

Re: Find Frames sets Auto-Sharpen filter

Dear Mr. Mantripp,

Auto-Sharpen is active by default when creating a new frame regardless if you opened it by yourself or via the find frames feature.
by LSI_Luebker
Wed Mar 17, 2010 12:02 pm
Forum: About SilverFast
Topic: Must repetitively Unlock SF
Replies: 7
Views: 2755

Re: Must repetitively Unlock SF

Dear Bill, The most important thing is that you need to be an Administrator user in order to unlock SilverFast sometimes it can happen that the permissions of OSX are a little messed up and SilverFast is not able to write the actual serial number file. This is mostly solved by simply using the Apple...
by LSI_Luebker
Tue Mar 16, 2010 5:19 pm
Forum: New features wishlist
Topic: Specify the scanning window (frame) size for scanners that p
Replies: 3
Views: 4303

Re: Specify the scanning window (frame) size for scanners that p

Dear Mr. Marques, thank you for your detailed feature request. I can not promise anything at the moment as we would need to evaluate this issue and see how this could be implemented and how many people would actually benefit from it. I take this post as an opportunity to encourage our customers to g...
by LSI_Luebker
Tue Mar 16, 2010 5:13 pm
Forum: About SilverFast
Topic: Hard drive installation issue
Replies: 4
Views: 922

Re: Hard drive installation issue

Dear Customer,

SilverFast allows you to specify another path than the one of your default Application Directory.
You will be asked when starting the SilverFast installer to specify a path.
by LSI_Luebker
Mon Mar 15, 2010 5:23 pm
Forum: New features wishlist
Topic: HDRi iSRD Kodachrome Win 7/64 Coolscan V ED
Replies: 15
Views: 6281

Re: HDRi iSRD Kodachrome Win 7/64 Coolscan V ED

Hello, I see your marketing makes lots of noise about HDRi and iSRD for Nikon scanners, then burries the dirty truth about limited support in the fine print :oops: . I have boxes and boxes of kodachrome slides, Coolscan V ED, Windows 7 Ultimate 64 Bit, and of course nikon scan. Nikon have announced...
by LSI_Luebker
Mon Mar 15, 2010 3:06 pm
Forum: OSX - Problems
Topic: my .jpeg files cannot be imported in iPhoto
Replies: 8
Views: 10246

Re: my .jpeg files cannot be imported in iPhoto

I also have had this issue. The jpegs will load into PhotoShop and Apple preview but not into IPhoto as described above. What is strange is it is not an issue with all the files. When my client called and told me this. I had to send him the tiff files which were the original scans. I had converted ...
by LSI_Luebker
Mon Mar 15, 2010 10:57 am
Forum: OSX - Problems
Topic: SilverFast (QuatoXFU) not listed in PS CS4 / 10.6.2
Replies: 4
Views: 1400

Re: SilverFast (QuatoXFU) not listed in PS CS4 / 10.6.2

Dear Patrik,

no you would just need th CS3 Plugin.
by LSI_Luebker
Wed Mar 10, 2010 5:10 pm
Forum: OSX - Problems
Topic: SilverFast (QuatoXFU) not listed in PS CS4 / 10.6.2
Replies: 4
Views: 1400

Re: SilverFast (QuatoXFU) not listed in PS CS4 / 10.6.2

Dear Patrik,

normaly SilverFast should have created an Alias in the Photoshop CS4 plugin directory, if this is however not the case you would need to do it manually
by creating an alias of "SilverFast (QuatoXFU_CS3).plugin" and dragging it in the CS 4 plugin directory.
by LSI_Luebker
Mon Mar 08, 2010 10:37 am
Forum: Mediax
Topic: Windows 7 64 Bit Driver
Replies: 2
Views: 3455

Re: Windows 7 64 Bit Driver

Dear Customer,

the problem here is that the company Mediax does not exist anymore and therefore you need to download the driver from PIE the
OEM Manufacturer of the Scanner. Below you will find a link to the driver:
http://www.scanace.com/download/Cyb_X_MF.htm
by LSI_Luebker
Mon Mar 08, 2010 9:40 am
Forum: Plustek
Topic: Installing Scanner & Silverfast in Windows 7 64b
Replies: 16
Views: 23555

Re: Installing Scanner & Silverfast in Windows 7 64b

Thank you for the feedback :-)
by LSI_Luebker
Thu Mar 04, 2010 5:29 pm
Forum: New features wishlist
Topic: Save filename lenght >31 chars.
Replies: 3
Views: 1383

Re: Save filename lenght >31 chars.

Dear Customer, I think that there was a misunderstanding I was referring to the save dialog is the OS X default one because you said: Also, please widen the filename box in the Save dialog to accommodate full visibility of longer filenames. Apart of the filename length limitation the behaviour of th...
by LSI_Luebker
Mon Mar 01, 2010 4:54 pm
Forum: New features wishlist
Topic: Save filename lenght >31 chars.
Replies: 3
Views: 1383

Re: Save filename lenght >31 chars.

Dear Customer,

in the current version of SilverFast we will not change the maximum filename lenght.

The Save Dialog used here is a standard one provided by OSX itself so there we could not do much about.
by LSI_Luebker
Mon Mar 01, 2010 3:52 pm
Forum: About SilverFast
Topic: shadow detail issues
Replies: 1
Views: 665

Re: shadow detail issues

Dear Mr. Collins, is it possible that you use a diferent colorspace in Photohop than you do in SilverFast ? This could explain this behaviour. Could you please double check if the values are correct in our SilverFast HDR Software ? Please feel free to download a demo version from our website to chec...
by LSI_Luebker
Fri Feb 26, 2010 2:29 pm
Forum: About SilverFast
Topic: Find Frame sets Auto Sharpen ?
Replies: 1
Views: 721

Re: Find Frame sets Auto Sharpen ?

The Auto Sharpen filter is set as default when a new Scanframe is created, if you do not want this as a default you can save a new frame setting without this filter in the frame tab and then use this frame setting as default in options->general->default settings. Now every newly created Scanframe us...
by LSI_Luebker
Fri Feb 26, 2010 1:51 pm
Forum: About SilverFast
Topic: Demoing upgrade?
Replies: 1
Views: 569

Re: Demoing upgrade?

Dear Customer,

as SilverFast SE and Ai are different applications you can install both parallel on one Computer, so ou can try the Ai Demo while the SE version remains working.

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