LaserSoft Imaging

After a thourough search, I have been uable to find the card that my Silverfast registration number was printed on which came with my scanner. Unfortunately for me, the registration number is a required field in the support form. However, I have begun to suspect the connection configuration I set up...

This problem is intermittent (about every 3rd or 4th scan) but sometimes when I scan through Photoshop CS, The Silverfast window freezes after I press the Prescan button and the only escape is to force-quit Photoshop. I am using SilverFast SE with an Epson Perfection 4990 Photo scanner and using a F...