LaserSoft Imaging

YOUR SITE SAYS THE LATEST UPDATE FOR MACS IS 5.5.2r01 - I am running 5.5.1r03, so I tried to update, which meant re-registering the 3 different times I went thru this futal exercise. Why do you make it so hard on your customers? Why should we have to reregister each time an update is posted - which ...

This must be a really screwed up organization - I mean to have to put one's password in to reply to a post - pleeeze - anyhow - here is the response I got which fixed the problem: I suppose you installed the version of SilverFast Ai which you got from us on CD and it prints a watermark over your ima...

I find understanding the Silverfast manual difficult and wondered if there is a tutorial or training manual written on it. I am using the bound $25 optional manual that came with 5.5.

Any help is appreciated.

Thx, ralf

When I purchased 5.5 I ordered a manual which turned out to be for version 4.0 - I have sent email asking how to exchange it for a new one, however no one has responded to these requests. I also sent 5 other emails with several other questions on 12-30-01 and none have been answered. Is this normal ...

I sent a fax and and email about this on this 2 weeks ago after receiving 5.5, but no response.

Why is word "lasersoft" embedded in my scans? How do I get rid of this?

Thx, Ralf