LaserSoft Imaging

Dear Larry, This scanner cannot be used with the FireWire port, because there is no FireWire driver available. So your problem is a SCSI connection problem with your Mac Pro. Probably there might be only one solution to get the scanner connected to your Mac Pro by using a FireWire to SCSI converter ...

dear dcnicholls, >> please delete the folders (if present on your system): /Program files/SilverFast Application /Program files/LaserSoft /Program files/Adobe/Photoshop/Plugins/Import-Export/SilverFast(xxx) /Documents and Settings/(your username)/Application Data/LaserSoft Imaging /Windows/twain_32/...

dear rwittler, we like to help you. Please visit our website and fill out the web support form: http://www.silverfast.com/problemreport/en.html?topic=Usage Please sent me a complete exact " Step-by-Step " report how do you can reproduce this error. I need this, because only I can reproduce...

dear daveb we like to help you. Please visit our website and fill out the web support form: http://www.silverfast.com/problemreport/en.html?topic=Usage Please sent me a complete exact " Step-by-Step " report how do you can reproduce this error. I need this, because only I can reproduce thi...

dear philoumg, we like to help you. Please visit our website and fill out the web support form: http://www.silverfast.com/problemreport/en.html?topic=Usage Please sent me a complete exact " Step-by-Step " report how do you can reproduce this error. I need this, because only I can reproduce...

Dear pike105

the cross will be removed with the coming SilverFast release 6.5.0r6

kind regards

Christoph

dear dcnicholls,

we could fix the problem. The Intelliscan Button is now working with the latest SilverFast installer 6.5.0r5 ( 20.04.2007 )

Please make an update

Kind regards

Christoph

Dear Mr. Curious we like to check and fix this. please use our support form and we will look after ist as quick as possible. http://www.silverfast.de/problemreport/de.html?topic=Usage Please delete the Lasersoft Imaging folder - while SilverFast isn?t running On a typical Windows XP installation, th...

dear MikeD56, the location, to which the documentation and the movies will be installed is fixed by the software. You can move the folder, but SilverFast will have problems to find it. If there is any problem left please use our online support: http://www.silverfast.com/show/support/en.html kind reg...

dear pentacor_justin please delete once the LaserSoft Imaging folder. On a typical Windows XP installation, the " Lasersoft Imaging " folder is to be found at: C: \ Documents and Settings \ (your username) \ Application Data \ Lasersoft Imaging On a typical Mac OS X installation, the "...

dear Elora, with SilverFast SE Plus you will be able to do what you want. First you have to switch the Scan Mode from " Normal " to " Batch ". Now, draw a frame, make your settings and start the scan. At the " Output settings " window you write at " File naming &qu...

dear Toronto,


this is correct: AACO is not seen at the SilverFast preview, but at the final scan.


If there is any problem left please use our online support:

http://www.silverfast.com/show/support/en.html

kind regards

Christoph

dear Arni,

please use our online support:

http://www.silverfast.com/show/support/en.html

kind regards

Christoph

dear alancross, please choose following settings: General >> Options >> General: Gamma Gradation: please choose this value which you will use later when scanning your pictures. General >> Options >> CMS >> Color Management >> Input to Internal : here please choose " None " . This means the...

dear anthony, plesae delete once the folder " LaserSoft Imaging " -while SilverFast isn?t running. On a typical Windows XP installation, the " Lasersoft Imaging " folder is to be found at: C: \ Documents and Settings \ (your username) \ Application Data \ Lasersoft Imaging On a t...