Search found 90 matches

by LSI_Sperling
Mon May 07, 2007 9:21 am
Forum: Heidelberg (ex Linotype)
Topic: SilverFast Ai STUDIO for Linoscan 2650 FW scanner
Replies: 1
Views: 5525

Dear Larry, This scanner cannot be used with the FireWire port, because there is no FireWire driver available. So your problem is a SCSI connection problem with your Mac Pro. Probably there might be only one solution to get the scanner connected to your Mac Pro by using a FireWire to SCSI converter ...
by LSI_Sperling
Mon May 07, 2007 9:11 am
Forum: Installation Problems
Topic: Update bug?
Replies: 2
Views: 3304

dear dcnicholls, >> please delete the folders (if present on your system): /Program files/SilverFast Application /Program files/LaserSoft /Program files/Adobe/Photoshop/Plugins/Import-Export/SilverFast(xxx) /Documents and Settings/(your username)/Application Data/LaserSoft Imaging /Windows/twain_32/...
by LSI_Sperling
Mon May 07, 2007 9:02 am
Forum: About SilverFast
Topic: SilverFast freezes with Batch Scan in Photoshop CS3
Replies: 2
Views: 2552

dear rwittler, we like to help you. Please visit our website and fill out the web support form: http://www.silverfast.com/problemreport/en.html?topic=Usage Please sent me a complete exact " Step-by-Step " report how do you can reproduce this error. I need this, because only I can reproduce...
by LSI_Sperling
Mon May 07, 2007 9:01 am
Forum: Epson
Topic: Epson 2450 / Silverfast / Crashes CS 3 Final
Replies: 5
Views: 2991

dear daveb we like to help you. Please visit our website and fill out the web support form: http://www.silverfast.com/problemreport/en.html?topic=Usage Please sent me a complete exact " Step-by-Step " report how do you can reproduce this error. I need this, because only I can reproduce thi...
by LSI_Sperling
Mon May 07, 2007 9:00 am
Forum: Heidelberg (ex Linotype)
Topic: multi sample doesn't work on circon ?
Replies: 5
Views: 5789

dear philoumg, we like to help you. Please visit our website and fill out the web support form: http://www.silverfast.com/problemreport/en.html?topic=Usage Please sent me a complete exact " Step-by-Step " report how do you can reproduce this error. I need this, because only I can reproduce...
by LSI_Sperling
Mon May 07, 2007 8:56 am
Forum: About SilverFast
Topic: Wann verschwindet endlich das sinnlose Fadenkreuz ???
Replies: 1
Views: 1894

Dear pike105

the cross will be removed with the coming SilverFast release 6.5.0r6

kind regards

Christoph
by LSI_Sperling
Mon Apr 23, 2007 10:08 am
Forum: Plustek
Topic: Update broke scan button on Plustek 7200i
Replies: 14
Views: 8521

dear dcnicholls,

we could fix the problem. The Intelliscan Button is now working with the latest SilverFast installer 6.5.0r5 ( 20.04.2007 )

Please make an update

Kind regards

Christoph
by LSI_Sperling
Mon Apr 02, 2007 9:41 am
Forum: All other problems
Topic: jpeg 2000 option creates faulty pics
Replies: 2
Views: 2091

Dear Mr. Curious we like to check and fix this. please use our support form and we will look after ist as quick as possible. http://www.silverfast.de/problemreport/de.html?topic=Usage Please delete the Lasersoft Imaging folder - while SilverFast isn?t running On a typical Windows XP installation, th...
by LSI_Sperling
Fri Mar 16, 2007 5:02 pm
Forum: New features wishlist
Topic: v6.5 help and movies location selection
Replies: 2
Views: 2372

dear MikeD56, the location, to which the documentation and the movies will be installed is fixed by the software. You can move the folder, but SilverFast will have problems to find it. If there is any problem left please use our online support: http://www.silverfast.com/show/support/en.html kind reg...
by LSI_Sperling
Fri Mar 16, 2007 4:57 pm
Forum: About SilverFast
Topic: Greyscale scan problem on photoshop CS2 produces lines
Replies: 1
Views: 2157

dear pentacor_justin please delete once the LaserSoft Imaging folder. On a typical Windows XP installation, the " Lasersoft Imaging " folder is to be found at: C: \ Documents and Settings \ (your username) \ Application Data \ Lasersoft Imaging On a typical Mac OS X installation, the "...
by LSI_Sperling
Fri Mar 16, 2007 4:36 pm
Forum: About SilverFast
Topic: SilverFast SE Plus File Naming Question
Replies: 1
Views: 2088

dear Elora, with SilverFast SE Plus you will be able to do what you want. First you have to switch the Scan Mode from " Normal " to " Batch ". Now, draw a frame, make your settings and start the scan. At the " Output settings " window you write at " File naming &qu...
by LSI_Sperling
Fri Mar 16, 2007 4:01 pm
Forum: About SilverFast
Topic: AACO with GAIN Reduction??
Replies: 1
Views: 2261

dear Toronto,


this is correct: AACO is not seen at the SilverFast preview, but at the final scan.


If there is any problem left please use our online support:

http://www.silverfast.com/show/support/en.html

kind regards

Christoph
by LSI_Sperling
Fri Mar 16, 2007 3:56 pm
Forum: Imaging in general
Topic: ICC profiling question
Replies: 2
Views: 2912

dear Arni,

please use our online support:

http://www.silverfast.com/show/support/en.html

kind regards

Christoph
by LSI_Sperling
Fri Mar 16, 2007 3:53 pm
Forum: Epson
Topic: Settings for using Eye One calibration?
Replies: 1
Views: 2479

dear alancross, please choose following settings: General >> Options >> General: Gamma Gradation: please choose this value which you will use later when scanning your pictures. General >> Options >> CMS >> Color Management >> Input to Internal : here please choose " None " . This means the...
by LSI_Sperling
Fri Mar 16, 2007 3:30 pm
Forum: HiRePP® - NegaFix - Profiles
Topic: using undo with negafix is broken
Replies: 2
Views: 3429

dear anthony, plesae delete once the folder " LaserSoft Imaging " -while SilverFast isn?t running. On a typical Windows XP installation, the " Lasersoft Imaging " folder is to be found at: C: \ Documents and Settings \ (your username) \ Application Data \ Lasersoft Imaging On a t...

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