Search found 20 matches

by Jan Becket
Sat Jun 09, 2007 9:07 am
Forum: Epson
Topic: Lost communication
Replies: 1
Views: 2562

Lost communication

I just upgraded to 6.5.0r6 and am regretting pushing that "replace" button. My earlier version (r4 I think) only scanned my B&W negs as positives for some bizarre reason, but this new version won't scan anything at all. When I run it (4990 scanner, 4200 dpi, 16-bit grayscale, 4X5 B&...
by Jan Becket
Wed Jun 06, 2007 12:21 am
Forum: Epson
Topic: Negafix Profiles disappear/ Black negative scan
Replies: 4
Views: 3855

Black scans, no Negafix profiles

I upgraded to Ai Studio six months ago to take advantage of the multisampling feature with my 4990 (which causes my G4 to crash, but that's another post ...) The same problems occur for me: black previews and scans whith transparency / negative selected. All Negafix profiles gone. As a temporary fix...
by Jan Becket
Sat Aug 05, 2006 10:34 am
Forum: Installation Problems
Topic: SF 6.4.4r3fg does not function w\4990
Replies: 1
Views: 2363

SF 6.4.4r3fg does not function w\4990

I upgraded to 6.4.4r3fg a few days ago and find, after one successful scan, that I cannot scan anything. After 2/3 of the way through the first of four multi-sample scans, the program quits and I receive the message "An error occurred at the start of the scanning process. Scanner not ready.&quo...
by Jan Becket
Wed Mar 01, 2006 9:40 pm
Forum: Epson
Topic: 4990 horizontal bands
Replies: 10
Views: 4064

Thanks for the suggesion! I do use canned air to clean the glass, but have noticed a haze pattern on the underside of the glass which may be the culprit. The scanner is about 6 months old, still in warranty, so I'll take it in.

Jan
by Jan Becket
Wed Mar 01, 2006 9:41 am
Forum: Epson
Topic: 4990 horizontal bands
Replies: 10
Views: 4064

4990 horizontal bands

I'm scanning 4X5 b&w negs on a 4990 and seeing 2-3 pronounced horizontal bands on most scans, which of course makes the entire scan useless. The scans are at full optical resolution - 4800 dpi, 16 bits. I'm hoping this is a matter of one or two simple adjustments to the settings. Any suggestions...
by Jan Becket
Sat Nov 26, 2005 3:20 am
Forum: Epson
Topic: Soft scan w/ multisampling
Replies: 9
Views: 3535

I'll give the color scan a try, at 48 bits.

I've checked the "Options" menu, but it is possible that I have something turned on that should not be. Any idea what could produce these results under that menu?
by Jan Becket
Fri Nov 25, 2005 7:30 pm
Forum: Epson
Topic: Soft scan w/ multisampling
Replies: 9
Views: 3535

posterization

Oops, I spoke too soon. Scanning with just one pass, as in the non-Studio version of Ai, does produce sharp scans, but upon closer inspection I see that the shadows are dramatically posterized. I was not seeing this before upgrading to the Studio version of Ai. I'm scanning older 120 B&W negativ...
by Jan Becket
Fri Nov 25, 2005 7:22 pm
Forum: Epson
Topic: Soft scan w/ multisampling
Replies: 9
Views: 3535

Good news and bad news ...

Well, the good news is that serializing with the corrected number I was sent did indeed get the Studio function working, so that issue is nicely resolved! Many thanks for the suggestions. The bad news is that scans are still unacceptably soft with multisampling turned on. With one pass, they reveal ...
by Jan Becket
Tue Nov 22, 2005 10:03 pm
Forum: Epson
Topic: Soft scan w/ multisampling
Replies: 9
Views: 3535

resolution to resolution issue

Your're correct - I was running Ai instead of Studio. The installer did not remove Ai, and in fact I have learned from the support folks that I was shipped a disk with an incorrect serial number. Hopefully, the new number will install Studio.
by Jan Becket
Tue Nov 22, 2005 6:45 am
Forum: Epson
Topic: Soft scan w/ multisampling
Replies: 9
Views: 3535

I may have answered my own question - Ai Studio does not install over the older version of Ai - 6.4.2r8. The older version was still running. The odd thing is that it still runs even when I trash everything in the Photoshop import\export folder and in the Silverfast application folder, and then run ...
by Jan Becket
Mon Nov 21, 2005 5:03 pm
Forum: Epson
Topic: Soft scan w/ multisampling
Replies: 9
Views: 3535

Soft scan w/ multisampling

I just upgraded from Ai to Ai Studio to take advantage of the new multisampling feature. I'm scanning in 16-bit grayscale at 4800 dpi on my Epson 4990, with multisampling set at 16 scans. The image comes out unacceptably soft - a dramatic difference from what I was getting previously. There doesn't ...
by Jan Becket
Fri Oct 14, 2005 1:02 am
Forum: Epson
Topic: Slow 4990 scan
Replies: 7
Views: 3575

Slow 4990 scan

Many thanks for the suggestion! Changing the "white" option in color filters did the trick, and the scans are back down to a mere 20 minutes.

Jan B.
by Jan Becket
Thu Oct 06, 2005 2:15 am
Forum: Epson
Topic: Slow 4990 scan
Replies: 7
Views: 3575

snail scan on 4990

Thanks for the sugggestions! I did try trashing the pref files, but am still getting scan times in excess of 2 hours, with horizontal banding. SilverFast for my old Polaroid 45 Ultra film scanner is still installed, and I wonder if that Prefs file might be slowing the process down. I'll try dumping ...
by Jan Becket
Fri Sep 30, 2005 10:19 pm
Forum: Epson
Topic: Slow 4990 scan
Replies: 7
Views: 3575

Slow 4990 scan

I am getting scan times of up to two hours with the latest version of Ai 6. The bundled Epson software takes about 20 minutes to scan a 4X5 B&W neg at 4800 dpi in 16 bit grayscale. Often there are horizontal lines across the image and I need to re-scan. It has got to be some ridiculously simple ...
by Jan Becket
Fri Oct 22, 2004 9:32 pm
Forum: Polaroid
Topic: Help - Pol SS120 halts during final scan of 35mm negs only
Replies: 3
Views: 4823

I have been having exactly the same problem, using the latest SF 6.2.2.r1. However, the scanner also stalls with the latest v**s**n, so I doubt that the scanner software is the issue in my case. The puzzling thing is that I have two SS120 scanners in my classroom and one works fine. I've switched co...

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