LaserSoft Imaging

Thanks, resetting the serial number, brought me into Studio, but didn't fix the calibration, but I noticed the delete prefs button and tried that. That fixed the calibration.

I just updated to AI 6.4.2r9 and now I can't calibrate. It starts alright, but after setting the bounding box. It says it can't read the barcode and that sampling is incorrect. OS X 10.3.9 on a G4/800 and a Powerlook 1100 (firewire) Also, I paid for the upgrade to Studio, I got the code for Studio, ...

Don't know if this helps, but this is from the console:

Dec 7 01:28:21 ******** /Applications/SilverFast Application/SF Launcher/Contents/MacOS/SF Launcher: MIG: server died : CGSExtractEventRecordsFromMessage

I just tried another install, this time getting rid of everything that I could find including the plist. It worked once, then crashed while doing an auto-prescan. I restarted and tried again. Still no luck.

This isn't making me a happy person.

Everything was working on r4. After a couple scans, the app would start to lock up during a prescan. I updated to r7 hoping that would solve the problem, but no luck. I deleted the app, the plugin, and anything related. I reinstalled r7. It didn't ask for a serial number. So I think I missed somethi...

I'm having a similar problem. SF crashes during the prescan or gives me the calibration errror. I just tried updating to r7 with no luck.

Is there a pref file somewhere to toss and maybe solve the problem?