LaserSoft Imaging

Dear pixmaker the SE version offers only one layer in the i/SRD tool. With SilverFast Ai you could use four layers, attributed either iSRD or SRD corrections with different values to each such layer. Hope this helps :) Best regards Sonny Noack Director Support & Software Testing Master-Making - ...

Dear SimonChapman if you're sure that these files have been created by SilverFast, please note that SilverFast preferences (which do reside in a given user's Library/Preferences folder, usually in a subfolder named "LaserSoft Imaging") can safely be deleted while SilverFast isn't running. ...

Dear bilby SilverFast's SRD tool indeed formerly had been a pure software tool to remedy image defects. However, with iSRD it had been enhanced to make use of the infrared channel scan similar to how its done with ICE in terms of usage: A user simply needs to activate it and it'll work automagically...

Dear Erik we're accessing the Nikon Super Coolscan LS-8000 through a Nikonscan piece of software, the so-called NikonMAID drivers. However, it seems Nikon won't update to Leopard, cf. the statement linked in our product extra notes for this scanner: http://www.silverfast.com/product/Nikon/202/en.htm...

Dear cofe I set an internal development task to implement a better solution in a future version of SilverFast. Please check on the version history http://www.silverfast.com/version_history/en.html from time to time to learn when that improvement will have been added. Thank you for your inspiration :...

Dear syounker SilverFast is regarded compatible with Photoshop CS 3 from release version 6.5.5r3 onwards. If you happen to have experienced an error with the 6.5.5r5, please don't hesitate to open a support request: http://www.silverfast.com/problemreport/en.html Thank you in anticipation of your ki...

Dear courtneydidit

thank you for your interesting observation. While I doubt that many users will want to understand such an installation endeavor, you've helped the ones who will :)

Best regards
Sonny Noack
Director Support & Software Testing
Master-Making
- LaserSoft Imaging AG -

Dear nickelvd if you tell SilverFast to use an input profile (by setting "Input>Internal" to "ColorSync" or "ICM"), it needs to know what input/scanner profile and what internal color working space it should use. If you don't have a profile that can be used e.g. for &qu...

Dear capinhand that file is used for providing some internet options (enabling an easy check for an update, automatical download of an IT8 reference file, etc.). It is not a file that only SilverFast uses, so the error message means that you run some other software which accessess this file while yo...

Dear Eagle after extensive testing we can conclude that e.g. (1) turn scanner on (2) scan in 3600 dpi (3) scan in 7200 dpi will result in a much lighter image for the 7200 dpi; also (1) turn scanner on (2) scan in 7200 dpi (3) scan in 3600 dpi will result in a lighter image for the 3600 dpi scan; ev...

Dear DJ I am sorry to see that I have aggravated you. Please except my sincerest apologies. My intention had been far from what I seem to have been understood. I was honestly caring about what problems do arise because of the state of the individual SilverFast sub programs, so that I can see what I ...

Dear Eprom indeed that button are actually two in one (horizontal flipping/mirroring and vertical flipping/mirroring). It is realised in the software as one button for historical reasons, but I very well see your point in separating these distinct functions and instead giving them an optical signall...

Dear Eprom you're very welcome :) Mirroring on the preview can be done with help of the little black "Arrow" icons that are to be found in the top of the vertical button bar that's left-hand side of the preview window. Best regards Sonny Noack - Manager Technical Support, LaserSoft Imaging...

Dear hassiman do you realise that you were essentially asking for giving a competitor a platform in our own forum? And that I pointed you to a neutral source of information which actually provides you with some years' wealth of scanning experiences. Regards Sonny Noack - Manager Technical Support, L...

Dear Eagle

thank you very much for your follow-up and your efforts in reexaming the phenomenon. I will let the issue being tested internally and post our findings as soon as possible...

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -