Search found 1432 matches

by LSI_Noack
Thu Apr 17, 2008 10:55 am
Forum: About SilverFast
Topic: ISRD: How to use Infrared and SRD simultaneously ?
Replies: 2
Views: 1539

Dear pixmaker the SE version offers only one layer in the i/SRD tool. With SilverFast Ai you could use four layers, attributed either iSRD or SRD corrections with different values to each such layer. Hope this helps :) Best regards Sonny Noack Director Support & Software Testing Master-Making - ...
by LSI_Noack
Thu Apr 17, 2008 9:59 am
Forum: About SilverFast
Topic: Weird Mac preferences folders
Replies: 1
Views: 1156

Dear SimonChapman if you're sure that these files have been created by SilverFast, please note that SilverFast preferences (which do reside in a given user's Library/Preferences folder, usually in a subfolder named "LaserSoft Imaging") can safely be deleted while SilverFast isn't running. ...
by LSI_Noack
Thu Apr 17, 2008 9:54 am
Forum: Reflecta
Topic: Switching on ICE for Reflecta DigitDia 5000
Replies: 1
Views: 2576

Dear bilby SilverFast's SRD tool indeed formerly had been a pure software tool to remedy image defects. However, with iSRD it had been enhanced to make use of the infrared channel scan similar to how its done with ICE in terms of usage: A user simply needs to activate it and it'll work automagically...
by LSI_Noack
Thu Apr 17, 2008 9:52 am
Forum: Nikon
Topic: SF 6.5.5r5 doesn't find Nikon coolscan 8000ed
Replies: 1
Views: 1662

Dear Erik we're accessing the Nikon Super Coolscan LS-8000 through a Nikonscan piece of software, the so-called NikonMAID drivers. However, it seems Nikon won't update to Leopard, cf. the statement linked in our product extra notes for this scanner: http://www.silverfast.com/product/Nikon/202/en.htm...
by LSI_Noack
Thu Apr 17, 2008 9:47 am
Forum: Reflecta
Topic: Silverfast scan can't be stopped during batch scan
Replies: 1
Views: 2656

Dear cofe I set an internal development task to implement a better solution in a future version of SilverFast. Please check on the version history http://www.silverfast.com/version_history/en.html from time to time to learn when that improvement will have been added. Thank you for your inspiration :...
by LSI_Noack
Thu Apr 17, 2008 9:44 am
Forum: Host related problems
Topic: Photoshop CS3 + Silverfast SE 6.4.4r6
Replies: 3
Views: 2856

Dear syounker SilverFast is regarded compatible with Photoshop CS 3 from release version 6.5.5r3 onwards. If you happen to have experienced an error with the 6.5.5r5, please don't hesitate to open a support request: http://www.silverfast.com/problemreport/en.html Thank you in anticipation of your ki...
by LSI_Noack
Thu Apr 17, 2008 9:42 am
Forum: Minolta
Topic: Silverfast Dual Scan III under Vista x64 : SOLVED!
Replies: 1
Views: 2645

Dear courtneydidit

thank you for your interesting observation. While I doubt that many users will want to understand such an installation endeavor, you've helped the ones who will :)

Best regards
Sonny Noack
Director Support & Software Testing
Master-Making
- LaserSoft Imaging AG -
by LSI_Noack
Thu Apr 17, 2008 9:36 am
Forum: HiRePP® - NegaFix - Profiles
Topic: Cannot change options
Replies: 4
Views: 1737

Dear nickelvd if you tell SilverFast to use an input profile (by setting "Input>Internal" to "ColorSync" or "ICM"), it needs to know what input/scanner profile and what internal color working space it should use. If you don't have a profile that can be used e.g. for &qu...
by LSI_Noack
Thu Apr 17, 2008 9:31 am
Forum: Installation Problems
Topic: error opening file for writing C/windows/system32/libeay.dll
Replies: 4
Views: 5158

Dear capinhand that file is used for providing some internet options (enabling an easy check for an update, automatical download of an IT8 reference file, etc.). It is not a file that only SilverFast uses, so the error message means that you run some other software which accessess this file while yo...
by LSI_Noack
Fri Apr 04, 2008 9:19 am
Forum: Imaging in general
Topic: Preview and final image dont match
Replies: 11
Views: 3843

Dear Eagle after extensive testing we can conclude that e.g. (1) turn scanner on (2) scan in 3600 dpi (3) scan in 7200 dpi will result in a much lighter image for the 7200 dpi; also (1) turn scanner on (2) scan in 7200 dpi (3) scan in 3600 dpi will result in a lighter image for the 3600 dpi scan; ev...
by LSI_Noack
Thu Mar 20, 2008 4:49 pm
Forum: New features wishlist
Topic: Universal Binary
Replies: 17
Views: 14208

Dear DJ I am sorry to see that I have aggravated you. Please except my sincerest apologies. My intention had been far from what I seem to have been understood. I was honestly caring about what problems do arise because of the state of the individual SilverFast sub programs, so that I can see what I ...
by LSI_Noack
Thu Feb 28, 2008 2:10 pm
Forum: Canon
Topic: Mirrored scan with SilverFast/Canon 8800F (XP)
Replies: 5
Views: 3052

Dear Eprom indeed that button are actually two in one (horizontal flipping/mirroring and vertical flipping/mirroring). It is realised in the software as one button for historical reasons, but I very well see your point in separating these distinct functions and instead giving them an optical signall...
by LSI_Noack
Thu Feb 28, 2008 10:39 am
Forum: Canon
Topic: Mirrored scan with SilverFast/Canon 8800F (XP)
Replies: 5
Views: 3052

Dear Eprom you're very welcome :) Mirroring on the preview can be done with help of the little black "Arrow" icons that are to be found in the top of the vertical button bar that's left-hand side of the preview window. Best regards Sonny Noack - Manager Technical Support, LaserSoft Imaging...
by LSI_Noack
Thu Feb 28, 2008 10:37 am
Forum: Nikon
Topic: Nikon Coolscan 9000 / Silverfast AI Studio 6.5. Any issues?
Replies: 4
Views: 2726

Dear hassiman do you realise that you were essentially asking for giving a competitor a platform in our own forum? And that I pointed you to a neutral source of information which actually provides you with some years' wealth of scanning experiences. Regards Sonny Noack - Manager Technical Support, L...
by LSI_Noack
Thu Feb 28, 2008 10:28 am
Forum: Imaging in general
Topic: Preview and final image dont match
Replies: 11
Views: 3843

Dear Eagle

thank you very much for your follow-up and your efforts in reexaming the phenomenon. I will let the issue being tested internally and post our findings as soon as possible...

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -

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