LaserSoft Imaging

Having got quite excited that Silverfast was going to be available for the Canoscan I am now dissappointed that there is no support for Windows 98 using USB. Does this mean that there is no intention of supplying a version that will support USB in Windows 98? It would seem to me that there is a larg...

Unfortunately I can't shed any light on this but I can confirm that the demo for the photoshop link to a USB connection doesn't find the scanner either. This looks like a common problem within the software.

Paolo
Is this the demo of the software that you have got to work or is it the actual purchased product? I have not been able to get the demo to work and neither have other people (see other topic thread), so what is your secret?

I have checked the position of the switch and it is set to USB. Iwould also mention that I am currently using Canon's Filmget software successfully over the USB link. It would therefore seem that the silverfast software is not detecting the USB link, (which is USB 2) for some reason. I hope that you...

I started to get excited when I saw that the demo was available. I installed the software fairly quickly (I've got broadband) and it provided an import facility using Photoshop 6. Unfortunately it then failed to find the scanner which was attached to the computer using a USB 2 connection. Do you hav...

I agree with Paolo that it is most dissappointing that there is no demo version of silverfast for the FS4000. Naturally, considering the cost of the software relative to the cost of the scanner, one would not purchase such an item without trying it out first. I therefore look forward to a demo versi...

Having just read a terrific review of your software in AG31 (published by British Journal of Photography in May 2003) I am very keen to get a copy of your software for the FS4000US. The canon software is very slow and laborious and the end result is not always very good. Is there any hope for us FS4...