LaserSoft Imaging

We upgraded from 6.6 (i think) and now I can not find the renumber frame order options. There used to be a relatively easy to find renumber based on left to right top to bottom, right to left top to bottom, etc. I can not find it anywhere now. Did this feature get pulled and now I am stuck with the ...

We have created a fresh install of Windows 7 64bit on our machine that has been operating our Microtek M1 (was win xp 32bit). Everything "seemed" to work well installing Silverfast Ai from our disk, until we launched the software and it said there was no scanner attached. After looking at ...

Dear citacomp, once you have a valid serial number, you can download updates from our web site for your scanner. Best regards Martin I am a little confused. So if we purchase Silverfast AI for any scanner (not the microtek m1), we could then download the update that is specific for the M1 and it wi...

Nevermind, that one doesnt work. Searched the exact item number and found a result that told me what scanner it was for.

Ok, so will the retail software that B&H sells work since they just state, "This package is compatible with more than 315 scanners and digital cameras running Mac and Windows operating systems. Please check the specifications of your equipment to verify compatibility." They would be ge...

If the tint is on every scan, check to make sure that both of the bright lights are on when it is scanning. We were having a yellow tint on our i900. After taking it apart to try to repair it, I found that the ribbon giving the the scanning unit power/data transmission was having a problem and only ...

Our i900 went bad and we just replaced/upgraded it to an M1 with Microtek. After setting up the scanner, we tried to run silverfast from the launcher and it is not recognizing the scanner. Is this version of AI too old? If so, it appears the cross upgrade is $422 on this site which is outrageous con...