LaserSoft Imaging

Dear Mr McCann, Please make sure you first select transparency mode. The Negative option is not available while SilverFast is set to reflective. When set to transparency you can select Negative as the film type. The NegaFix window will then open and allow you to configure your film type. kind regard...

Dear user,

SilverFast 6 is still a PowerPC application and is only supported up to OS X 10.6
Newer operating systems require at least SilverFast 8.

kind regards,
Arne

Dear MikeS

did you make sure you are using a supported operating system?
The i900 is only supported up to OS X 10.10.
SilverFast 6 is only supported up to OS X 10.6. Newer operating systems require at least SilverFast 8.
The i900 is also only supported using USB.


kind regards
Arne

Dear MikeS

did you make sure you are using a supported operating system?
The i900 is only supported up to OS X 10.10.
SilverFast 6 is only supported up to OS X 10.6. Newer operating systems require at least SilverFast 8.
The i900 is also only supported using USB.


kind regards
Arne

Dear Bobby,

The HDR(i) RAW format is meant to be an unchanged archive format. The Gamma is not supposed to be applied to it.
This was possible in an earlier version. But that caused issues and loss in dynamic range and was therefore removed.

Kind regards,

Dear user, have you checked your monitor profile? This could be caused by a faulty profile for your display. Please test the following: Open the SilverFast preferences' CMS tab. Set the setting Working Space -> Monitor to <none>. does this change the behavior? In case it does check the monitor profi...

Dear Jossie,

The order of the relevant tools is shown in the History.

Kind regards
Arne

Dear user,

Please note that the Plustek 7200i is not supported on Apple systems at all. It can only be used on Windows systems.
For upgrade prices please contact our sales department Sales(at)SilverFast.com

Kind regards
Arne

What kind of film material are you scanning? Are these positives or negatives? Which version of SilverFast are you using? (SE, SE Plus, Ai Studio and version number) Make sure the scanner's calibration area remains undisturbed. It is located at the beginning of the scan plane. The included film hold...

Now I see your post.

Kind regards
Arne

Dear user, Does that issue follow the direction the sensor and lamp move? It looks like it could be caused by dirt on the lamp or sensor. This is likely some effect occurring directly in the scanner. The strange thing is the blue/cyan/yellow/red pattern. That also could point to some kind of electro...

Dear user,

Could that be an aging effect? On some emulsions, the aging especially affects a certain color layer.

Kind regards,
Arne

No there are no problems. But I do not see any older postings from you. I checked the forum today and yesterday.

Did you have any links in your post?

Kind regards,
Arne

Dear user,

I have forwarded your request to our product management.

Kind regards,
Arne

Dear user,

Please make sure you are using the latest drivers from the Plustek website. This sounds like an issue which was solved through a driver update.
Otherwise please contact us through the SilverFast Help menu using the "request online support" entry.


Kind regards
Arne