Silverfast 8 can't find reflecta 7200


timackevald
Visitor
Posts: 3
Joined: Wed Aug 12, 2015 8:12 pm
Scanner: Epson V800
reflecta 7200
SilverFast Product: SE

Silverfast 8 can't find reflecta 7200

Postby timackevald » Wed Aug 12, 2015 8:18 pm

Hello,

I am sure this is something that has been asked before.

My problem is that Silverfast 8 can't detect my reflecta 7200. I got Silverfast when I purchased my Epson V800 and it works fine with that. Any suggestions on how to resolve this issue would be greatly appriciated because I can't seem to find anything on Google.

Also the reflecta scanner is installed with the latest driver from the manufacturer's homepage. Right now I use the not-so-good included software. X something...

- Tim

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4265
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: Silverfast 8 can't find reflecta 7200

Postby LSI_Ketelhohn » Mon Aug 24, 2015 2:32 pm

Dear Tim,

Have you installed a SilverFast version for the Reflecta?
SilverFast is always individually tailored to each device.
An EPSON version would not be able to access a Reflecta device, that would require a dedicated module.

Kind regards,
Arne Ketelhohn.

timackevald
Visitor
Posts: 3
Joined: Wed Aug 12, 2015 8:12 pm
Scanner: Epson V800
reflecta 7200
SilverFast Product: SE

Re: Silverfast 8 can't find reflecta 7200

Postby timackevald » Tue Aug 25, 2015 1:58 pm

Hi,

Oh, okey. Does that mean I have to buy another copy of Silverfast?

-Tim

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4265
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: Silverfast 8 can't find reflecta 7200

Postby LSI_Ketelhohn » Tue Sep 01, 2015 10:23 am

Dear Tim,

Yes you will need an additional license.
You can purchase it with a discount as a cross-grade, by entering an existing serial in our shop.

Kind regards,
Arne Ketelhohn.

timackevald
Visitor
Posts: 3
Joined: Wed Aug 12, 2015 8:12 pm
Scanner: Epson V800
reflecta 7200
SilverFast Product: SE

Re: Silverfast 8 can't find reflecta 7200

Postby timackevald » Mon Sep 07, 2015 5:58 pm

Thank you!

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4265
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: Silverfast 8 can't find reflecta 7200

Postby LSI_Ketelhohn » Tue Sep 08, 2015 4:06 pm

You are welcome.


Kind regards,
Arne Ketelhohn.


Return to “Reflecta”

Who is online

Users browsing this forum: No registered users and 1 guest