Reflecta RPS 10M "Image Data Error 1"

[Aare]

Hi,
Purchased this scanner and of it came with it's own scanner software (CyberView X5).
It worked, but quality was bad. Downloaded Silverfast demo and after scanning few tests i bought it.
Unlocked the software. Then i scanned few slides ok...
...and now i get this "Image Data Error 1". It comes when i hit prescan. I can close the software in task manager but error comes again when i try to prescan.

The worst thing - CyberView is also giving me this error! It did not before.

I'm running Silverfast on Lenovo W510, fresh win7 Enterprise edition.
Using usb-cable that came with the scanner.

I've googled this error and i dont seem to get any solution to that.

Any ideas!

[LSI_Ketelhohn]

Dear customer,

Have you contacted Reflecta about this?
They should know what the error means.

Kind regards,
Arne Ketelhohn.

[Aare]

Not yet, i contacted reseller (scandig) and they recommended to send scanner back to reflecta for repairs.
So it seems to be a hardware problem.