Sprintscan 4000 gives black scan

[mvandervorst]

My sprintscan 4000 does a preview OK and scans at 1000 dpi OK, but at 2000 and 4000 dpi, the scans are completely black.

Any ideas?

Windows XP Pro
Silverfast 6.2.1r9

[mvandervorst]

Update with more info:

v**s**n 7.6.46 works fine.

Polacolor Insight 5.5 gives error on preview, "Unknown ASPI error, ...,aspi=69H"

Aspichk gives: aspi32.sys version 4.71.2, wowpost.exe 4.6 (1021), winaspi.dll 1.0.6, winaspi32.dll. 4.71.2.

Any advice would be appreciated.

Michael

[mvandervorst]

Problem solved

I had set the /PAE swith in my boot.ini file in a misquided effort to access more memory.

When I turned the switch off, the scanner started working.

Michael