Scanning 6x7

All the problems with Polaroid film scanners

kevio
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Scanning 6x7

Postby kevio » Sun Feb 20, 2005 3:50 am

I just loaded the latest version of Silverfast prior to version 6. I think it's 5.5.2 or something like that. When I open the software it defaults to 6x4 instead of 6x7. I can't find any place where I can set the size. So when I do a preview of course it is cropping my transparency. The same thing happens in Silverfast HDR. Any suggestions?
Thanks,
Kevin

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LSI_Bruhn
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Postby LSI_Bruhn » Mon Feb 28, 2005 2:38 pm

Dear kevio,

could you contact our support here please :

http://www.silverfast.com/problemreport/en.html

and send the SF_Logfile for more details, please.

kind regards
Sascha Bruhn

LaserSoft Imaging AG
Luisenweg 6-8
24105 Kiel

kevio
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Scanning 6x7

Postby kevio » Wed Mar 09, 2005 4:40 pm

Where do I find the log file and who do I send it to?

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LSI_Bruhn
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Postby LSI_Bruhn » Wed Mar 09, 2005 4:58 pm

Dear Kevio,

please hold the "CTRL" key or "STRG" key when you start silverfast from the launcher with the "START" - Button.

Then it will be copied to your desktop.

It is a text file so you can attach it or even paste it in the email.

kind regards
Sascha Bruhn

LaserSoft Imaging AG
Luisenweg 6-8
24105 Kiel

kevio
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Joined: Sun Feb 20, 2005 3:46 am

Email

Postby kevio » Wed Mar 09, 2005 5:01 pm

But who do I email it to? I need an email address of where I should send it.

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LSI_Bruhn
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Postby LSI_Bruhn » Thu Mar 10, 2005 11:08 am

Dear kevio,

try support at silverfast.com, please.

kind regards
Sascha Bruhn

LaserSoft Imaging AG
Luisenweg 6-8
24105 Kiel


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