Scanning 6x7

[kevio]

I just loaded the latest version of Silverfast prior to version 6. I think it's 5.5.2 or something like that. When I open the software it defaults to 6x4 instead of 6x7. I can't find any place where I can set the size. So when I do a preview of course it is cropping my transparency. The same thing happens in Silverfast HDR. Any suggestions?
Thanks,
Kevin

[LSI_Bruhn]

Dear kevio,

could you contact our support here please :

http://www.silverfast.com/problemreport/en.html

and send the SF_Logfile for more details, please.

kind regards

[kevio]

Where do I find the log file and who do I send it to?

[LSI_Bruhn]

Dear Kevio,

please hold the "CTRL" key or "STRG" key when you start silverfast from the launcher with the "START" - Button.

Then it will be copied to your desktop.

It is a text file so you can attach it or even paste it in the email.

kind regards

[kevio]

But who do I email it to? I need an email address of where I should send it.

[LSI_Bruhn]

Dear kevio,

try support at silverfast.com, please.

kind regards