Polaroid Sprintscan 120 (Microtek 120tf) Feed Problems

All the problems with Polaroid film scanners

BaronKatz
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Scanner: Polaroid Sprintscan 120
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Polaroid Sprintscan 120 (Microtek 120tf) Feed Problems

Postby BaronKatz » Thu Feb 24, 2011 10:33 pm

Dear All,

I have just purchased a used Polaroid Sprintscan 120 scanner. After some tweeking of software and drivers, I managed to get it to work on my Windows XP 32 bit computer with the default software.

However, when I click the preview or scan buttons, the scanner makes a loading noise and then it says that no media found and to insert a film tray. The problem is that when I insert it, it does not suck it in. The light blinks yellow when starting up and then goes solid yellow. I am using firewire and have tried to change SCSI adresses on the back of the scanner.

Let me know what you think. If this is a mechanical problem can I fix it myself? I have tried to call Polaroid about this but they keep giving my different numbers every time I call and all of them say that they can't help me with the scanners and to call someone else. Microtek wont help either due to the fact that they say that even though they made the scanner for Polaroid that it is essentially an OEM product with different firmware, etc.. and they dont help with OEM products.

If in fact it does need repair, is there a scanner repair place in the San Francisco area or is there any way to get Polaroid (or Microtek) to repair the mechanice or do a service for me?

Thanks in advance for your help!

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LSI_Ketelhohn
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Re: Polaroid Sprintscan 120 (Microtek 120tf) Feed Problems

Postby LSI_Ketelhohn » Mon Feb 28, 2011 11:53 am

Dear BaronKatz,

What you describe sounds like a scanner issue.
You should try contacting companies offering maintenance for Microtek devices.
From experience with other customers I know that they generically know that the Polaroid essentially is a Microtek device and normally do not have any problems repairing them.

kind regards,
Arne Ketelhohn.

BaronKatz
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Posts: 2
Joined: Thu Feb 24, 2011 10:32 pm
Scanner: Polaroid Sprintscan 120
SilverFast Product: Ai

Re: Polaroid Sprintscan 120 (Microtek 120tf) Feed Problems

Postby BaronKatz » Mon Feb 28, 2011 8:39 pm

Dear Arne,

Could you recommend any such companies (especially in the San Francisco area or anywhere in America>) I've been having trouble finding them. If you could give me a list of contacts it would be highly appreciated. Also would you happen to have a rough estimate of how much they would charge or does this vary from company to company?

Kind Regards,
Daniel

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LSI_Ketelhohn
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Posts: 4283
Joined: Wed May 28, 2008 11:19 am
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Location: Kiel, Germany
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Re: Polaroid Sprintscan 120 (Microtek 120tf) Feed Problems

Postby LSI_Ketelhohn » Wed Mar 02, 2011 2:52 pm

Dear Daniel,

Unfortunatly no. :-(

I only know Evestar here in Germany.

kind regards,
Arne Ketelhohn.


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