Hardware not working on iMac

All the problems with Plustek film scanners

WATony
Visitor
Posts: 2
Joined: Sat Jan 25, 2014 3:46 pm
Scanner: Plustek OpticFilm 8100
SilverFast Product: SE Plus

Hardware not working on iMac

Postby WATony » Tue Jan 28, 2014 2:20 pm

I have the Plustek OpticFilm 8100.
Neither buttons on the front of the device active the software.
What do I need to do?
The device does scan OK though through the software interface.

Thanks

iMac 10.8.5
12Bg RAM
etc
Silverfast 8
v 8.0.1r38
build 11002

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LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: Hardware not working on iMac

Postby LSI_Ketelhohn » Wed Jan 29, 2014 11:29 am

Dear customer,

The buttons on the scanner are only supported on Windows.
But they only start the corresponding software (SilverFast or Quickscan) the same way the icon on your desktop does.


Kind regards,
Arne Ketelhohn.


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