Can't scan from SilverFast

All the problems with Plustek film scanners

Posts: 1
Joined: Wed Aug 02, 2006 4:31 pm

Can't scan from SilverFast

Postby fgo76 » Wed Aug 02, 2006 4:47 pm

I have problem to get me SilverFast software to work.
When I try to press the Scan or Prescan button the scaners light is turned off and nothing happens. (the background light, not the power led). Then the program freeze.

If I try to use the QuickScan program, everything work fine.
Any idea what might be wrong?

System info:
OS: Win XP Home Edition 6.4.4.r3b (earlier versions gives the same result)
SW-version: PlusTek OpticFilm 7200
Scanner: Plustek OpticFilm 7200

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LSI Staff
LSI Staff
Posts: 1432
Joined: Wed Oct 22, 2003 1:30 pm
Location: Kiel, Germany

Postby LSI_Noack » Thu Aug 17, 2006 9:45 am

Dear fgo76

be sure to use the latest drivers from Plustek,

If this doesn't help, please don't hesitate to contact support:
How to help support staff to help you:

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -

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