7600i SE not detected on PC

All the problems with Plustek film scanners

artyvet
Visitor
Posts: 1
Joined: Sat Nov 19, 2016 5:13 pm
Scanner: Plustek Opticfilm 7600i SE
SilverFast Product: SE Plus
SilverFast Version: 6.6

7600i SE not detected on PC

Postby artyvet » Sat Nov 19, 2016 5:22 pm

Hi,

My 7600i SE is suddenly not detected by the PC. And any PC for that matter (tried a couple). The indicator/ power light on the scanner now just flashes and nothing else is happening.

Is this a Silverfast software problem, driver problem or is the scanner now faulty?

Thanks,
Art

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: 7600i SE not detected on PC

Postby LSI_Ketelhohn » Fri Nov 25, 2016 3:14 pm

Dear Art,

Have you tested the manufacturer's QuickScan utility.

A flashing light could indicate a scanner issue.
You should contact Plustek about that.

Kind regards,
Arne


Return to “Plustek”

Who is online

Users browsing this forum: No registered users and 1 guest