Cant install software

flatbed scanners for Plustek

Denisio Fabuloso
Posts: 1
Joined: Sat Dec 20, 2014 10:27 am
Scanner: Plustek 7200i
SilverFast Product: Ai
SilverFast Version: 6.0

Cant install software

Postby Denisio Fabuloso » Sat Dec 20, 2014 10:50 am

I have a Plustek 7200i Scanner and Silverfast 6ai software. I am unable to reinstall onto my new Win7 64 Desktop. I think the trouble is with the driver which I cant seem to get working?
Everything was working more than acceptably on my old computer... what do I have to do to get these damn things working? Two days of trying and I've got absolutely nowhere.
Help please? Denisio

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LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany

Re: Cant install software

Postby LSI_Ketelhohn » Mon Dec 29, 2014 1:48 pm

Dear Denisio,

Please make sure that you have instaled the latest SilverFast 6.6 version 6.6.2r5.
Older Versions are not compatible with Windows 7 64 Bit.

Kind regards,
Arne Ketelhohn.

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