Just getting started with a new PrimeFilm XA (new model pretty similar to 7250). So far it's been quite frustrating, so I'm wondering if I'm missing something basic or maybe could just use a little help.
1) Loading film - strips do not appear to be loaded aligned. I need to nudge the film into place with the forward and back buttons. When I hold down Forward it doesn't always align the next frame correctly. I've also tried to use the silverfast buttons directly with similar results. An overview scan doesn't work either - I get frames split between overview tiles.
2) Image quality (noise, contrast). I'm quite disappointed with the initial scan results, poor contrast in shadows and lots of noise. Just as a sanity check I compared the same negative scanned with my CanoScan 9000F (using Canon's free software included). The Canon was far superior. I purchased the PIE hoping for much better quality (and ease of loading) than the Canon, did I make a mistake?
So I figure it's either user error, a defective scanner, or if it's just not a good product. I'm hoping it's user error, but I'm usually quite experienced and competent with these sorts of things. Any advice is appreciated.
All the problems with PIE film scanners only
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