Scanner not working

All the problems with other film scanners

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Sharon
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Joined: Sat Jan 15, 2005 5:51 am

Scanner not working

Postby Sharon » Sat Jan 15, 2005 5:56 am

I just got this today and I have connected everything right but I still can not get the scanner to pull the negative inside for scanning. Has anyone else had this problem?

Thanks
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LSI_Bruhn
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Joined: Wed Oct 29, 2003 7:29 pm
Location: Kiel
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Postby LSI_Bruhn » Mon Jan 17, 2005 6:10 pm

Dear Sharon,

please contact our support here : http://www.silverfast.com/problemreport/en.html

kind regards
Sascha Bruhn

LaserSoft Imaging AG
Luisenweg 6-8
24105 Kiel
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