Hi,
Plustek 8500i does not scan . only "unknown error" messages.
What's wrong with SF8.5 and newest OS X?
unknown error under El Capitan
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- LSI_Ketelhohn
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Re: unknown error under El Capitan
We also just have gotten the final version of OS X 10.11 and have began our testing.
Therefor we have not yet declared official SilverFast 8 support for this operating system.
There have bee several reports about USB devices not properly working under OS X 10.11.
We are currently examining these issues.
Kind regards,
Arne Ketelhohn.
Therefor we have not yet declared official SilverFast 8 support for this operating system.
There have bee several reports about USB devices not properly working under OS X 10.11.
We are currently examining these issues.
Kind regards,
Arne Ketelhohn.
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Epson Perfection V700 Photo - SilverFast Product: Ai Studio
Re: unknown error under El Capitan
Just checking to see if you had a delivery date for a solution to this problem. Also running into the "unknown error" with a Plustek OpticFilm 7600i, Silverfast 8, on OS X 10.11. Thanks.
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Re: unknown error under El Capitan
Its always a risk upgrading at the first opportunity. In the meantime I have rolled back to Yosemite - very easy using Time Machine. And I can also have fun watching all the bugs coming flying out of El Capitan !!
Cheers
Greg
Cheers
Greg
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Re: unknown error under El Capitan
I use a Plustek 8100 with El Capitan. First the scanner worked half of the time. Now it's only doing the pre-scan. It will not scan anymore. I really really really hope the update will come soon.
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Re: unknown error under El Capitan
Thank you for acknowledging that there is an issue with using SilverFast under OSX El Capitan.
Just to record I am another sufferer of this problem using SilverFast 8.5.0r8 with a Plustek OpticFilm 8200i. As others have reported the pre-scan works and the first scan works but then fails with "unknown error" message before ISRD scan.
Looking forward to update since old slide conversion/archiving exercise now on hold.
Regards
Bob
Just to record I am another sufferer of this problem using SilverFast 8.5.0r8 with a Plustek OpticFilm 8200i. As others have reported the pre-scan works and the first scan works but then fails with "unknown error" message before ISRD scan.
Looking forward to update since old slide conversion/archiving exercise now on hold.
Regards
Bob
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Re: unknown error under El Capitan
Just installed latest El Capitan updates, still no fix for the problem. Any update on Plusteks new drivers?
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